StubHub is the largest secondary ticket company, and the second-largest overall ticket seller, according to TicketNews’s exclusive industry rankings. The company bills itself as the “world’s largest ticket marketplace,” where fans can buy and sell tickets sports, concert, theater and other live entertainment events.
The company’s customer base is vast, comprising tens of thousands of consumers and brokers. StubHub was launched in 2000, and while it didn’t invent the secondary ticket market, it has gone a long way to legitimize it. In 2007, the company was bought for $310 million by online auctions giant eBay (NASDAQ: EBAY), which already had its own secondary ticket marketplace.
Part of where StubHub succeeded most was by creating a “safe, convenient, and highly reliable environment” for buying and selling tickets, and the company used its strong reputation to secure a massive deal in 2007 with Major League Baseball to be the league’s official secondary ticket company. Every team, except the Boston Red Sox, uses the StubHub system.
On the legal front, the company has fought against Ticketmaster and the New England Patriots, both of which filed unrelated lawsuits against the company over ticket resale matters.
The company has formed partnerships with other major sports and entertainment entities, including the New York Yankees, Chicago Bears and the University of Southern California, Madonna, ESPN and American Express.
After its very successful season this year, the Chicago Cubs immediately raised ticket prices and purged its season ticket holder lists, sending out letters to fans refusing to renew their accounts. Secondary ticketing blogs and bulletin boards immediately lit up with complaints from ticket brokers wondering how and why... Read more
Stubhub has announced that it will no longer be showing the all in price effective tomorrow, and will establish a floor price of $6.00 for all tickets. “The announcement by StubHub is a solid rebuke of former President Chris Tsakalakis’ policies”, said Don Vaccaro, CEO of TicketNetwork, a major... Read more
Dave Brooks is reporting that StubHub CEO Chris Tsakalakis has left the company effective immediately, and is being replaced by North America Lead Noah Goldberg and CFO Ajay Gopal. Click here for more information. We will be following up on this story — check back with us. UPDATE: It... Read more
In a press conference Wednesday, July 23, Manhattan District Attorney Cyrus Vance announced that seven members of an international cybercrime ring have been arrested for their involvement in ticket selling fraud on StubHub (NASDAQ:EBAY). These men laundered more than 1.6 milion dollars after hacking into 1,600 customer accounts. Two... Read more
Following a recent announcement that the company will lay off 100 of their 700 employees, StubHub (NASDAQ: EBAY) has confirmed that starting on July 15, it will reduce the seller fee for all NHL, NBA, NCAA Football and NCAA Basketball events from 15% to 10%, while raising fees for... Read more
After failing to meet eBay’s earning expectations, StubHub has gone through a serious round of layoffs, letting go of approximately 100 of their 700 employees, according to TechCrunch. Due to changes in the secondary ticket market, the increasing popularity of electronic tickets, and competitors like TicketNetwork and Ticketmaster Plus,... Read more
BuzzMob, a fan engagement platform for mobile devices, has named former StubHub executive Shawn Kernes as their new Chief Technology Officer. BuzzMob is a location-based app that allows fans to connect and engage in real-time with venues and brands. The company plans to utilize Kernes’s unique experience and knowledge... Read more
The secondary ticketing company, StubHub, has announced the launch of a new interactive seating map for mobile devices. The first of its kind for ticketing, the interactive seating map for mobile devices will take the already popular mobile app to another level for the consumer. StubHub was launched in... Read more
After operating in the United Kingdom for a mere six months, StubHub has already managed to score a hat trick — signing deals with three of England’s football clubs to serve as their official ticket resale site. The UK maintains strict laws over the resale of tickets to football... Read more
StubHub, the world’s largest ticket marketplace, announced the launch of their new rewards program on Wednesday, August 15. This initiative is the first of its kind in the ticketing business, akin to similar programs in the travel and credit card industries, and it rewards loyal customers for their continued... Read more