Attendees of Ticket Summit 2009 in New York City in January will find the new event chock full of informative discussions designed to get to the heart of what makes the ticket industry tick, and for the first time the conference will also feature Best-Practice sessions that will highlight the most innovative business models.

Conference organizers included the Best-Practice sessions to bring together ticket industry leaders to share tips and tricks to help brokers grow their businesses. Best-Practice sessions will include strategies to improve Google rankings; winning the battle with charge-backs; improving customer service; proper pricing decisions; and how to deal with hackers, among others.

In addition, the New York event will feature panel discussions, training sessions for TicketNetwork's Point-of-Sale software and keynote roundtables on the new ticket industry paradigm and the power of trade associations. Among the panel discussions will be sessions on Broadway ticketing, legislative dealings and international expansion, among others.

“The Best-Practice Sessions we are launching at Ticket Summit are part of our overall effort to raise the bar on how the ticketing and entertainment industry operate,” said Molly Martinez, Ph.D., Marketing Director for TicketNetwork. “It is by addressing all the operational dimensions that ticket sellers can best serve their customers, and move their businesses forward.”

The New York conference is hosted by TicketNetwork, parent company of TicketNews, and will be the first of two Ticket Summits scheduled for 2009. The second conference will be the fourth annual show held at the Venetian Resort Hotel Casino in Las Vegas from July 15-17.

Hundreds of brokers, ticketing executives, venue operators, sports team representatives, financial analysts and other industry insiders from North America and Europe are expected to attend the three-day conference in New York from January 6-8 at the Waldorf=Astoria.