Summary by TicketNews Staff
Summary by TicketNews:
Ticketing giant Ticketmaster is facing new allegations that the company withheld tickets from the recent general on sale for a Nashville, TN Lady Gaga concert, only to list the tickets for sale with significant price mark-ups on secondary ticketing websites.
According to an investigation by Nashville's NewsChannel 5, five tickets for the concert were found for sale at above face value prices on secondary ticketing site StubHub. NewsChannel 5 traced the source of those tickets back to Ticketmaster's parent company Live Nation, with the tickets designated for "Live Nation executives" in internal documents.
On Tuesday, November 13, 2012 at 10 a.m. a hearing will take place in Tennessee discussing the proposed Fairness in Ticketing Act (SB3441/HB3437). The bill — supported by Ticketmaster-funded Fans First Coaltion and the Tennesee Sports & Entertainment Coaltion (TSEIC), a group comprised of venues, management teams, and event promoters — is being touted as a way to protect fans from ticket resellers.
The bill calls for strict regulations on the resale marketplace requiring ticket brokers to register with the state and abide by slew of rules in an effort to create transparency within the secondary market.
New Jersey took a step toward restructuring its state ticketing laws on October 16, 2012, when the New Jersey Senate Commerce Committee passed Senate Bill 875 with a vote of 5-1.
Under the terms of the bill, New Jersey's ticketing law would be modified in several ways. First, the bill would end the restrictive practices surrounding paperless ticketing. One of the hottest issues in the realm of ticket sales, paperless ticketing has been making headlines as fans around the world have been speaking out against the practice. Under many paperless ticketing policies, in order to pick up purchased tickets at the venue, the buyer must be present and present the credit card used to make the purchase. This can cause havoc when tickets were purchased as gifts, especially when the purchaser does not live near the site of the event.
Former Ticketmaster customers who had signed onto a class-action lawsuit against Ticketmaster will have to wait a little while longer to receive their compensation, as a Los Angeles Superior Court judge has rejected a proposed settlement agreement between Ticketmaster and the class-action plaintiffs' attorneys.
The lawsuit alleges that Ticketmaster's use of excessive processing and shipping fees served to create a windfall for the company, and the expenses of procession and shipping were, in fact, significantly lower than the prices charged. According to the facts plead by the plaintiffs, from the years 1999-2011, Ticketmaster took in roughly $590 million in charged shipping and processing fees, with only $165 million used to off-set actual costs. Ticketmaster, the suit argues, profited to the tune of $425 million over the twelve year period.
A recent class action lawsuit, filed September 10, 2012 in the United States District Court in New York, alleges that Live Nation and Ticketmaster violated New York state law by offering solely paperless ticketing.
Euroteam, an online ticket trader based out of Oslo, Norway, has recently come under severe scrutiny following its selling of what some groups have called "unauthorized" tickets for the recent London Games. According to the company's official website, Euroteam has "suffered overwhelming challenges during the London Olympics 2012," and is now facing bankruptcy.
After tickets to a February 2012, Kalamazoo, MI concert from Elton John were scooped up in a matter of minutes by the suspected use of ticketing bots, Michigan citizens demanded action be taken to stop such an event from happening again. The Michigan House and Senate are currently debating bills that would make it illegal to use or sell ticketing bot software in the state.
Over the past several years, numerous high profile concert ticket sales have been hindered by the suspected use of ticketing bot software. While individuals wait online to purchase tickets, ticketing bots allow their users to jump to the front of the line and purchase large numbers of tickets at one time. This very often leads to concerts and other high profile events selling out in a matter of minutes, leaving the Average Joe with no tickets. Those same tickets will then appear on secondary ticketing sites being sold at above face value.
New Jersey is about to put an end to paperless tickets just as its neighbor New York has in recent years.
On June 18, a New Jersey Assembly committee voted to ban the sale of paperless tickets in the state as part of a larger bill touching on many areas of primary and secondary ticketing.