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Bruce Springsteen tickets oversold by TicketsNow
Fans who purchased premium tickets to see Bruce Springsteen on May 18 at the Verizon Center in Washington, DC, are learning that their tickets don't actually exist.
Tickets to the upcoming event, one of the last stops on Springsteen's spring tour of North America, were oversold on Ticketmaster-owned resale site TicketsNow.com.
It is unclear exactly how many fans were affected, though published reports place it in the thousands, or how the oversell occurred. A media contact for TicketsNow did not reply to phone and e-mail requests for comment.
However, according to a report from the Associated Press, the company has been contacting affected customers to inform them of the error. Those affected are receiving refunds, as well as free seats further from the stage.
A spokesperson for the Verizon Center told TicketNews that she did not know any details about the oversell. TicketsNow's sales were not connected with or reported to the venue. However, she did note that Ticketmaster's allotment of Springsteen tickets sold out in 20 minutes on the first day of on-sales.
In the past, Ticketmaster's relationship with its secondary subsidiary has come under fire by the Springsteen camp. In February, the Boss condemned the companies for redirecting fans to TicketsNow while tickets were still available at face value on Ticketmaster.
Ticketmaster CEO Irving Azoff issued an apology to Springsteen and his fans and said links between the two sites would be removed during future high-demand on-sales to reduce confusion.
Later in February, New Jersey Attorney General Anne Milgram reached a settlement with Ticketmaster about the redirection of fans and resale of Springsteen tickets on TicketsNow. Thousands of locals fans who filed complaints were entered into "a random drawing for 1,000 consumers who filed complaints against Ticketmaster" to purchase two tickets for one of Springsteen's concerts at the Izod Center. The remaining fans would received a $100 Ticketmaster gift certificate good towards a future Springsteen performance in the state.
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broker out of Oklahoma caused this.
What these brokers do is create a fake row number and seat number and sell it. What people need to realize is that TicketsNow is NOT Ticketmaster. The only way to get 100% real tickets is through Ticketmaster. Other than that, you are risking your money. The people buying tickets through sites other than Ticketmaster are the ones creating the problem.
Hi I'm working on a story for the New Yorker partly about the Springsteen-Ticketmaster business and I wonder if the fan above who paid $500 for the premium ticket that doesn't exist wants to talk to me. My email is jmseabrook@gmail.com Thanks, John
I bought my Bruce Springsteen tickets the same day they were available through TicketsNow and received a call last week informing me that my two tickets were not available. So much for paying $500. for two tikets that I of course expected would be sent to me the first week of May as they promised. Ticketmaster, you are fired!!
It was 300 tickets and of course it was some low end broker getting in over their head. Same thing happened on Phish. The exchanges are on the hook for these orders so this is what happens.
Talk about getting caught with your hand in the cookie-jar...
"No, we never, never ever sell Ticketmaster holdbacks on Tickets Now. We only sell tickets that are being listed by brokers or by fans." Yeah, right! Well, then how did this happen? Let's get some of those legislators with nothing better to do looking into this.
Let me tell you where you head is at.
Seems obvious to me, some dumb broker sold a ton of tickets on the resale market (TicketsNow is a resale market, just like Stubhub) that he never physically got.
Selling spec tickets like this is what is going to kill resale.
I bet your right on...some broker listed a bunch of inventory and they never got them...this happened with Hannah Montana
Let me guess, they had another "technical glitch", right Azoff?
How the hell does TicketsNow "OVERSELL" for a show when they are not a primary ticket vendor, they are suppose to be a forum for EXTRA tickets to be bought and sold. It's obvious that these CRIMINALS are in bed with TM and someone didn't come up with the said premium tickets and the ILLEGAL scheme blew-up in their faces. Let's clean up the REAL SCALPING and put TM and TN executives in the klink where they belong. They what the public to believe that the BROKERS are ripping everyone off with shady business practices...Sorry TM pull your pants back up!!!!