- Technology and Industry Leaders to Speak at Ticket Summit
- NFL looks to improve fan experience with Wi-Fi
- Broadway sales up $2 million despite closings
- Justin Bieber announces Believe tour dates
- 'Newsies' calls Broadway home indefinitely
- Brooklyn's Barclays Center sits atop venues rankings months before opening
- Indy 500 will be ultimate test of IndyCar changes
- Barbra Streisand set to perform in Brooklyn
- MLB enjoying early-season boost at gate
- Jam band String Cheese Incident fights Ticketmaster fees
TicketNetwork continues to lead secondary market with certified PCI compliance
TicketNetwork, which became Payment Card Industry Data Security Standard (PCI DSS) compliant late in 2008, remains the secondary ticket industry's only certified PCI compliant company, but one of its rivals has launched a similar initiative, TicketNews has learned.
Kansas-based broker software company Ticket Technology, bought by StubHub for an undisclosed price in November 2008, began informing its clients this month that it is working on achieving PCI compliance by the end of the second quarter of this year, more than six months after TicketNetwork.
In an email to clients from Dave Ring, who is heading up the project for Ticket Technology, he stresses that PCI certification is the company's top priority:
As PCI compliance is a hot topic, we have made it our number one priority moving forward. In order to make your business fully compliant with the PCI Data Security Standards, there are certain changes that need to be made to our software, in addition to potential issues that need to be addressed by your own company.
It is our goal to have POSNET support PCI compliance by the end of Q2 2009. In conjunction with the changes necessary to support compliance, we will improve the stability and scalability of our platform and network. Along the way, you may see incremental changes that improve data security and push us closer to compliance. A timeline for PCI compliance with the Ultra and Enterprise systems has not been established yet, but we will advise you of any potential changes once they are known, the email read in part.
Ring did not return a message seeking comment. Ticketmaster Entertainment is PCI compliant, and Ticket Technology parent company StubHub is also compliant, according to StubHub spokesperson Sean Pate.
TicketNetwork is the parent company of TicketNews, and it spent $2.25 million and more than a year and half to achieve PCI compliance. The company is now a certified merchant, service provider and payment application provider.
PCI DSS compliance is a mandate imposed by all of the major credit card companies, and failure to be compliant exposes a company to the potential of receiving stiff fines.
"With our PCI DSS certification, we have exceeded the ticket industry's best practices by keeping consumer and partner financial information as confidential as possible. Next steps include assisting TicketNetwork's brokers and partners to achieve heightened levels of individual certification," Don Vaccaro, CEO and founder of TicketNetwork, said in a recent statement.
(This story was edited at 5:10pm on Thursday, January 15, 2009)

Subscribe to this feed

Comments
All comments are subject to TicketNews' community rules.Post new comment +
How PCI Compliant is it to charge a customer's card before the broker even has a chance to review the order? Makes you wonder if Ticket Network is more interested in protecting customers' information or pushing orders through at any cost...
You can put lipstick on a pig but it's still a pig.
I always love their pci compliance b.s that you have to pay $2400 to than add an addational fee for pci compliance with their company. You would think a responsible company would of been on top of this before but had to wait and figure out how to make money after the fact. If you do not have pci compliance, they charge you for each order which they do get a cut of. If they were not making money off of it, I would say thank you but knowing they are making a cut, this sickens me on another move this company is doing as it slides as time goes on
.
Who Cares anyway? The secondary market is at its end in another 6 months. There are Brokers dropping like flies. So Don needs to make his money while he can. And I don't blame him. The secondary market is done and it is sad because it was a good business. Think of all the Brokers that bought all those Cowboys PSL'S. WOW!! You talk about losing your butt!! WOW! And the Cowboys are going to hold there season holders to the fire on the PSL'S financing. Hell, the cost on a $5,000 Lower Level PSL with the financing and eating the two preseason games, the cost comes out at 173.29 per tickets per game. How do you make money? Plus, your in a 90,000 seat stadium compare to 65,000 seat stadium. Even in goods times (over the last 3 years), the average Lower Level Corner mid-rows average seling price was $141.55 per game per ticket. Good Luck Cowboys Brokers!! But I will make you a deal, if you give me 10,000 in cash, no make it 12,000 in cash for 4 lower corner Cowboys PSL'S, I will take the note from you.
Do you think TicketMasters EI and StubHub's ticket technology really care if brokers are PCI compliant. It's better for them that brokers don't sell tickets to customers, so Stubhub and Ticketmaster can buy them all while they try to get inventory directly from straights and then put the brokers out of business