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Ticket Industry News

Consumer Reports tests the ticket resale market

By Tim Fraser

Despite the secondary ticket market becoming a more popular choice for many people, there are still many others who are afraid to use any of the online ticket reselling Web sites. The independent non-profit organization Consumer Reports released a report on how buyers can find a great tickets online. (See video below)

Many people think that ticket reselling is still an illegal practice, but Consumer Reports is quick to point out that online ticket sites like StubHub, RazorGator and TicketsNow are "quite legitimate."

Live Nation expands its presence in Mexico and South America

By Bob Grossweiner & Jane Cohen

Live Nation has strengthened its presence in Mexico and Brazil by forming a five-year exclusive distribution deal with CIE (Corporación Interamericana de Entretenimiento SAB de C.V.) and T4F (Time For Fun). Brazil and Mexico are the fifth and 11th most populated countries in the world; CIE is the third largest concert promoter in the world, according to Billboard statistics. CIE holds an investment in Time for Fun, which also promotes in Argentina and Chile, and CIE and T4F collectively operate in more than 25 venues in Latin and South America.

Under the new agreement, the first act to be promoted in Mexico is R.E.M. and the first act in Mexico and Brazil is Madonna, who is also expected to play in Argentina and Chile.

IAC completes spin off of Ticketmaster, stock is selling in excess of $23 per share

By Alfred Branch Jr.

Media and Internet company IAC/InterActiveCorp officially spun off its Ticketmaster division today, August 21, and the ticketing giant's stock began selling on Nasdaq under the symbol "TKTM."

As of 1pm, the stock was trading at $23.55 on volume of more than 2.43 million shares. The stock hovered in the $23 range throughout much of the day, and opened at $20.20. Its high today was $24.50.

Barack Obama campaign attempts to sell free convention tickets

By Tim Fraser

Illinois senator and presidential candidate Barack Obama and his campaign have had a tough past few days. CNN today released its average of national surveys showing the Republican candidate John McCain has chipped into Obama's lead trailing now by only one percentage point. To make matters worse, CBS4 out of Denver reported that his campaign was soliciting Democratic Party supporters to buy tickets to the senator's August 28 acceptance speech at Invesco Field, tickets which were free to the public. (See video below)

According to the report, people were directed to an unpublicized part of Obama's official Web site in order to purchase tickets for $1,000 apiece.

TicketNetwork named to 'Inc. 5000' list of fastest growing private companies

By Alfred Branch Jr.

Entrepreneurial and small business magazine Inc. has named Ticket Software LLC, parent company of TicketNetwork, to its prestigious "Inc. 5000" list of innovative and fast-growing companies for 2008. Ticket Software was ranked 27th overall based on Gross Dollars of Growth, and third of leading software companies.

The company, founded in 2002, sells Point-of-Sale 8.0 software, one of the leading software products for ticket brokers, operates a marketplace exchange with an inventory of more than 5 million tickets worth more than $1 billion, and operates more than 3,000 Web sites that sell tickets. It has grown at a staggering rate of 4,737.3 percent to generate annual revenues of $83.8 million. In six years, the company has grown from a handful of employees to more than 160, and it occupies a 40-acre campus in upstate Connecticut.

With end in sight, Olympics tickets still available

By Allison Reitz

The closing ceremony for the 2008 Olympic Games are just around the corner on Sunday, August 24, and some travelers are still trying to nab last-minute tickets for the competitions. But with recent crackdowns on ticket reselling, potential buyers may have trouble tracking down legitimate tickets and safe options for buying them.

Days before the games began, scam sites like beijingticketing.com and beijing-tickets2008.com were charged with making more than $50 million in fraudulent ticket sales. According to published reports, Chinese officials arrested 276 scalping suspects and confiscated more than 600 tickets within the last five days. Convicted scalpers could face upwards of 10 days in a Chinese detention facility -- a penalty that many brokers are avoiding by staying out of Beijing.

Ticket trouble: customer persistence pays off for 'Jersey Boys' tickets

By Alfred Branch Jr.

A California woman who ordered two tickets to a Jersey Boys performance from an online broker late last year not only never received her tickets but has yet to receive a refund. But her persistence is a lesson in how fans should handle customer service lapses, as she told TicketNews this week.

Tracy Taylor of Ventura ordered two tickets to the popular show in November, 2007, from Chicago, IL-based ticket broker TicketSpecialists.com, paying a total of $544 for them. The purchase was a Christmas gift for her parents, and the costs broke down as $230 a piece for the tickets, $69 in obtaining fees and $15 in two-day delivery charges. The show was scheduled for August 5, 2008, at the Ahmanson Theatre in Los Angeles, and the seats were located in the Mezzanine in Row L.

StubHub helps scammed fan get tickets

By Tim Fraser

Seldom do you hear good news about a story of a ticket buyer who was scammed out of tickets and money. Most of the time, that buyer usually contacts his state legislator or calls an attorney. For a consumer who went by the name of "J.B.", all he wanted was his tickets.

"We ordered tickets for two home New York Yankees games Aug. 15 and 16 from StubHub (an online ticket broker) and sent out our payment," he said in a letter written to the 'Action Line' at the South Bend Tribune. "And it turns out it was all fraud."

He went on to explain that he was scammed out of tickets by someone posing as StubHub, using their copyrighted information. The Tribune contacted the secondary ticket company, to see what could be done to help.

RazorGator cuts commission fees through August 27

"RazorGator.com Half-Price Summer Seller Sale has been Extended, Slashing Fees for Selling Tickets"

Los Angeles, CA (RazorGator) August 19, 2008 – RazorGator.com announced it will extend the Half-Price Summer Seller Sale and continue to slash commission fees through August 27, 2008.

As the leader in Hard-To-Getsm tickets for sports, entertainment and theatre events worldwide, RazorGator kicked off the industry first ‘Seller Sale’ on August 7, 2008, in conjunction with the launch of its’ new and improved Fan2Fan Ticket Exchange. Due to the favorable response from valued sellers, RazorGator will continue to offer commission fees of only 7.5% for all tickets sold, as long as they are listed during the sale period. Customers listing tickets on RazorGator will continue to earn more money on each ticket sold than on any competitor’s websites.

Denver considers lifting anti-scalping laws

By Alfred Branch Jr.

The City of Denver, which currently prohibits the resale of event tickets, is considering changing its anti-scalping law to allow for an unfettered market which would, according to the legislator pushing for the change, even the playing field between fans and ticket brokers.

While the State of Colorado allows for ticket resale, Denver does not based on Chapter 7, Article XII, 7-291-294 of the city's ordinances. But, as many municipalities and jurisdictions have found out, trying to enforce anti-scalping laws in the Internet Age is, at best, extremely difficult.

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