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Chris Tsakalakis, President of StubHub, and Howard Lefkowitz, President and CEO of Vegas.com, are among the speakers lined up for the fourth annual Ticket Summit Las Vegas, July 15-17, at Venetian Resort Hotel Casino.
Joining the two industry heavyweights will be Graham Burns, chairman of the Association of Secondary Ticket Agents (ASTA), a UK-based trade association for secondary ticket brokers. Both Burns and Tsakalakis have spoken at Ticket Summit in the past.
Correspondent Siiri Povenz of TicketNetwork, the host of the three-day event, spoke with the conference Executive Director Molly Martinez, PhD, of TicketNetwork; Maureen Anderson, interim President of the International Ticketing Association; New York State Assemblyman Joseph Morelle; and Google Adwords Evangelist Frederick Vallaeys.
Last month's Ticket Summit NYC, the successful debut of the New York City conference and trade show, may be over, but you can now relive parts of it with "Ticket Summit TV," a series of videos that showcases the event and some of its participants.
Correspondents Kim Crandall and Siiri Povenz of TicketNetwork, the event's host and the parent company of TicketNews, take viewers through interviews with several participants and show what happened at the event.
For the nearly 400 ticket professionals last week who attended the first annual Ticket Summit NYC at the Waldorf=Astoria Hotel, 2009 will be a year of change as they look to keep their businesses thriving during the current recession.
While some expressed a little nervousness about what the immediate future holds for the industry, attendees appeared to be pleased by the conference itself, stressing that the turnout was strong and the discussion panels were very helpful.
Ticket brokers and other ticketing professionals this year should expect state and local governments to try to make changes to the laws governing ticket selling and taxes, as politicians look for ways to balance budgets in these tough economic times, according to a panel of experts at Ticket Summit NYC this week.
During a panel discussion session called "Suit Up! Legislative Education & Advocacy Issues," speakers urged ticket executives to become involved in government because if they don't, laws that could hurt their business could be written without their input.
The ticket resale process can sometimes be confusing for customers who aren't aware that they're buying their ducats from a broker rather than a primary seller, especially when they arrive at the box office. But in the Ticket Summit 2009 NYC panel "Box Office Blues: Venue Issues in the Evolving Market," venue representatives and brokers discussed solutions for improving the customer experience even after a ticket sale has been completed.
Moderator Dave Brooks, an editor and writer for trade publication Venues Today, opened the panel discussion to the audience, allowing the two sides to actively trade thoughts and questions on the subject.
With the economy in turmoil, the ticket industry will need to band together and look at ways to continue to forge relationships and new partnerships to survive, a group of high-powered ticket professionals told a packed audience Wednesday at Ticket Summit NYC.
During the keynote discussion panel, "Who's on First? The New Paradigm in the Ticket Marketplace," executives from major ticket companies made it clear that the broker community, long the second-class citizen of the live entertainment world, had not only arrived but now has a rightful seat at the table. And with the public generally accepting the secondary ticket market, artists, sports teams, venues and primary ticketers should look to partner with brokers to combat the effects of the weak economy.
Ticket Summit 2009 kicked off Tuesday evening at the Waldorf=Astoria in New York City and welcomed hundreds of industry experts to the event. In its first year in New York, many eyes are concentrated on one of the cities top attractions, Broadway.
NY1, Time Warner's 24-hour news channel in New York City, reported that the many ticketing organizations attending Ticket Summit are there discussing the ticket trends taking place on Broadway. (See video here)
During the first panel session of Ticket Summit 2009 NYC, theatre and ticket industry insiders discussed forging partnerships on Broadway in "Break a Leg! Get in on the Broadway Act." While the Great White Way has lagged behind the concert and sports industries when it comes to incorporating ticket resale in its business plan, both sides hoped to amend the relationship between theatre's primary and secondary markets.
Producer Ken Davenport, of Davenport Theatrical, noted that a partnership isn't out of the question. "I watch primary ticket sales, but I wish I had more info from [brokers]," he noted. "Secondary sales are the best gauge of word of mouth [for a show]."
The message to the event ticket industry on the first day of Ticket Summit NYC was that for the business to survive and thrive in 2009, brokers, venues, teams, the Arts and ticket executives from the primary and secondary markets will have to roll up their sleeves, work together and concentrate on the fundamental approach of keeping the consumer happy.
During her welcome address to attendees of the conference Tuesday night, January 6, Maureen Anderson, interim President of the International Ticketing Association (INTIX), made it clear that with the economy in a deep recession the industry has no choice but to work harder.