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TicketNews TV looks at StubHub UK, concert tours

By Alfred Branch Jr.

The launch of StubHub's new UK ticket marketplace and a look at Neil Diamond's 2012 tour are among the stories discussed in the latest edition of TicketNews TV.

StubHub released the beta-version of its UK site earlier this month, with plans to launch the full site in the first half of 2012. Currently, the site is sparsely populated with listings for UK event tickets, but the site expects to ramp up quickly.

Mötley Crüe confirms Las Vegas residency, ticket sales

By Allison Reitz

The men of Mötley Crüe are the latest recording artists to undertake a Sin City residency.

The hard rock foursome will play a dozen dates at The Joint, the 4,000-capacity concert venue within the Hard Rock Hotel in Las Vegas, NV. Residency events are scheduled February 3-5, 8, 10-12, 14-15, and 17-19.

Fan Freedom Project interviews frustrated Radiohead fans

By Alfred Branch Jr.

The ticketing policy Radiohead recently instituted for the band's two sold-out New York shows drew the ire of several unnamed fans in videotaped interviews filmed by the consumer advocacy group Fan Freedom Project (FFP).

For the band's September 28 and 29 shows at the Roseland Ballroom, Radiohead required fans to collect their tickets at the venue's Will Call window by showing identification, which would verify that the purchaser was the same person picking them up.

New Orleans Saints fans worry about counterfeit tickets

By Alfred Branch Jr.

New Orleans Saints fans are being warned to be careful before buying tickets to see the team play in the Superdome, even if the reseller says he obtained them from Ticketmaster's TicketExchange.

Some fans reportedly have fallen victim to scams already this season, often times from street scalpers selling what turns out to be counterfeit tickets. In some cases, the scam has involved reselling tickets with already-cancelled barcodes.

Paperless ticketing bill in Massachusetts gains support

By Alfred Branch Jr.

Supporters of a proposal to regulate ticket resale in Massachusetts far outnumbered opponents of the bill during a public hearing this week, a show of strength that could help the legislation eventually become law.

No immediate decision was reached at the hearing before the state legislature's Joint Committee on Consumer Protection and Professional Licensure Tuesday, September 20, but almost all the testimony officials heard was from people and groups supporting the proposed legislation. The bill, H.1893, was sponsored by state Rep. Michael Moran, and it calls for an open ticket resale market and a ban on restrictive paperless tickets (electronic tickets that cannot be easily transferred or resold).

TicketNews TV reports from 2011 Ticket Summit Las Vegas

By Alfred Branch Jr.

A recap of the most recent version of the Ticket Summit trade show and conference is the focus of a special edition of TicketNews TV.

Correspondent Kim Crandall reports that more than 750 ticketing professionals and other live entertainment executives attended the three-day event in July at the Venetian Resort Hotel Casino in Las Vegas, the sixth year the event was held at the location.

Ticketmaster's latest social media effort: Facebook tagging

By Alfred Branch Jr.

Looking to expand its social commerce efforts, Ticketmaster has begun helping fans find where their friends are sitting at events with a new Facebook interactive seat map application.

The app allows fans to tag themselves with their seat location on one of Ticketmaster's 9,000-plus interactive seat maps, and then friends can see where those seats are on Facebook. The maps maintain user privacy settings by allowing them to choose who can see where they're sitting.

Could Thinglink image-tagging technology revolutionize ticket selling?

By Alfred Branch Jr.

A new image-linking technology that makes Web pictures interactive could help ticket resellers move significantly more ticket inventory, and brokers are beginning to take notice.

Thinglink, a Helsinki, Finland-based technology company, offers a free application programing interface (API) product that allows users to easily embed rich media tags in the images on their Web sites or social media pages. When viewers scroll over (or tap) the picture, buttons appear over the image that, when clicked, display boxes with links, videos or other content.

Nebraska family hopes to get Sugarland tickets from defunct ticket brokerage

By Alfred Branch Jr.

A Nebraska family who thought they had been ripped off after they bought Sugarland tickets that were never delivered from a local broker may be lucking out.

The Girard family of Peru, NE, paid $250 to Omaha-based VIP Tickets Midwest for three tickets to see an upcoming show by the popular country band and were supposed to have received the tickets weeks ago.

Rihanna, Live Nation nix refunds after fire-shortened concert

By Alfred Branch Jr.

Fans of singer Rihanna, upset following her recent shortened concert in Dallas, learned this week that they will not be receiving refunds.

In a statement, Live Nation, the show's promoter, said it had no plans to issue refunds, and though Rihanna tweeted after the concert that she'd like to come back to the area, there are currently no plans to schedule another performance.

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