The ticketing policy Radiohead recently instituted for the band's two sold-out New York shows drew the ire of several unnamed fans in videotaped interviews filmed by the consumer advocacy group Fan Freedom Project (FFP).

For the band's September 28 and 29 shows at the Roseland Ballroom, Radiohead required fans to collect their tickets at the venue's Will Call window by showing identification, which would verify that the purchaser was the same person picking them up.

Supporters of a proposal to regulate ticket resale in Massachusetts far outnumbered opponents of the bill during a public hearing this week, a show of strength that could help the legislation eventually become law.

No immediate decision was reached at the hearing before the state legislature's Joint Committee on Consumer Protection and Professional Licensure Tuesday, September 20, but almost all the testimony officials heard was from people and groups supporting the proposed legislation. The bill, H.1893, was sponsored by state Rep. Michael Moran, and it calls for an open ticket resale market and a ban on restrictive paperless tickets (electronic tickets that cannot be easily transferred or resold).

Looking to expand its social commerce efforts, Ticketmaster has begun helping fans find where their friends are sitting at events with a new Facebook interactive seat map application.

The app allows fans to tag themselves with their seat location on one of Ticketmaster's 9,000-plus interactive seat maps, and then friends can see where those seats are on Facebook. The maps maintain user privacy settings by allowing them to choose who can see where they're sitting.

A Nebraska family who thought they had been ripped off after they bought Sugarland tickets that were never delivered from a local broker may be lucking out.

The Girard family of Peru, NE, paid $250 to Omaha-based VIP Tickets Midwest for three tickets to see an upcoming show by the popular country band and were supposed to have received the tickets weeks ago.