The Erie County Convention Center Authority (ECCCA), after years of using Ticketmaster as its ticketing provider, has dropped the company in favor of Tickets.com. Financial terms of the new deal, which is scheduled to take effect May 2, were not disclosed.
The convention group, which has the Bayfront Convention Center, Jerry Uht BallPark, Tullio Arena and Warner Theatre under its direction, is one of the latest entities to move away from Ticketmaster in recent months. Missouri’s Blue Note and the famed First Avenue in Minneapolis, MN both severed ties with Ticketmaster for Etix.
According to the Casey Wells, executive director of the authority, a desire for more control sparked the change.
“We needed a proven platform that would support our regional infrastructure and help us grow,” Wells said in a statement. “Ultimately, we want to have complete control of our customer’s experience and that starts with a solid ticketing platform. Tickets.com understands our vision and we are excited to partner with them.”
Tickets.com is owned by Major League Baseball and handles the league’s ticketing duties. The company has also provided ticketing for the 2010 Vancouver Olympics. The company will not maintain outlets for ticket sales for the ECCCA, but will provide box office service for ticket purchases. Fans can also buy tickets through Erieevents.com or through calling 814-452-4857.
“Casey and the entire ECCCA team evaluated the alternatives and we are pleased that they have chosen ProVenue and Tickets.com to achieve their business goals,” Ed Gow, vice president of sales and marketing for Tickets.com, said in a statement. “They are true entrepreneurs, aggressively seeking ways to grow their revenue and increase operational control. We look forward to a long and successful partnership.”