May 4, 2015: South Windsor, CT – TicketNetwork, one of the nation’s leading online secondary marketplaces for event tickets, is celebrating the overall success of one of the biggest boxing matches in recent memory. As Floyd Mayweather and Manny Pacquiao fought in the ring at the MGM Grand Hotel and Casino in Las Vegas last Friday night, the 500+ employee ticket marketplace based outside of Hartford, Connecticut was happy that such a major event, with such significant ticket acquisition issues, went off without a hitch.
“We take every measure possible to ensure that any consumer who uses our exchange to find and buy tickets to any event is happy with their experience,” said Donald Vaccaro, CEO and Founder of TicketNetwork. “We took drastic measures for this fight to ensure that any buyer, via our marketplace, would not only receive the product they purchased, but that the transaction would be secure and their overall experience would be a positive one. Our team at TicketNetwork, working with both buyers and sellers, did a fantastic job on a difficult event. I couldn’t be more proud.”
TicketNetwork is a secondary ticket marketplace where consumers can buy and sell through their secure site, ticketnetwork.com. TicketNetwork itself does not buy, sell or maintain an inventory of tickets. For an event of the magnitude of the Mayweather-Pacquiao fight, certain assurances had to be in place from those selling tickets through the online marketplace.
“Anyone can say they have a ticket or they can get a ticket. We took extraordinary measures to confirm, follow-up and re-confirm with each of the sellers in our marketplace that the tickets they had were valid, vetted and prepared for delivery. Again, it went off great and those who purchased tickets got in to see the fight,” said Vaccaro.
TicketNetwork guarantees tickets sold through their marketplace up to 125% of the cost of the ticket if the ticket sold is invalid or doesn’t reach the customer in time for the event. Additionally, a 100% refund is guaranteed if the event is cancelled. For this fight specifically 900 tickets were purchased via TicketNetwork’s marketplace totaling over $6m dollars with some tickets selling for as high as $29,000 before the fight went off Saturday night. As the fight drew near, however, some tickets went down in price selling for $2,000 hours before the opening bell.
“We have seen zero complaints about ticket delivery or validity from consumers who purchased tickets through our marketplace. This fight, with only 500 tickets available from the primary market to the general public, shows once again what a significant and important role the secondary market can play in providing consumers access to the biggest events in the world,” said Vaccaro.
—About TicketNetwork, Inc.: TicketNetwork® is the leading online ticket exchange for events and innovative technology solutions provider for both ticket buyers and sellers. With a comprehensive selection of more than $2Billion in real-time ticket inventory, TicketNetwork’s extensive ticket marketplace provides sought-after tickets to concert, sporting, and theater events worldwide. The company’s signature retail website TicketNetwork.com is both Payment Card Industry (PCI) and EVSSL-certified and offers a 125% guarantee to all its customers, making it the leading secure site for tickets in the secondary market.