TicketNews is looking for industry professionals to share their opinions about the topics — from technological developments to business practices — that affect them. If you are interested in contributing a commentary in your area of expertise, e-mail [email protected] for details.

By Richard Kastelein It’s not an easy task for legitimate, honest companies in the Secondary Ticket Market to shed the residue of the past with words like ‘Tout’ and ‘Scalper’ deeply ingrained in the English lexicon… probably since the days of Shakespeare and the Globe Theatre in London. But... Read more
By Jeff Liesendahl Credit card fraud is a key concern for online ticket sellers, and no wonder: Tickets to major music and sports events are in high demand and criminals are increasingly aggressive in finding new ways to make money from it. Ticket sellers invest a significant amount of... Read more
By Joe Cohen Increasingly, conversations about the business of ticketing seem to be about the blurring of the lines between primary and secondary markets. For consumers, buying tickets has been “blurry” for a long time. Additionally, it is not all that clear to many market players how the industry... Read more
By Eric H. Baker Back in 2000, when I co-founded StubHub!, secondary ticketing was a foreign concept. Consumers were skeptical that it was just scalping by another name, most states had strict laws preventing the resale of tickets, and the sports and music industries denied its existence. At the... Read more