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Viewing 2 topics - 1 through 2 (of 2 total)
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  1. JDavis

    Still haven’t decided which panel discussion to attend during Ticket Summit? Customer Service, of course! And…since the “customer” signs your paycheck, you need all the positive reinforcement you can get!

    Jeannie Davis, national speaker, trainer and award-winning author will share some thought-provoking insights about effective communication skills for excellent telephone customer service! She’ll help you see yourself through the eyes of each customer and provide tips, tricks and techniques related to positive words and phrases, positive vs. negative thought, preferred communication styles…and more! She’ll be available to answer some of your most nagging telephone communication questions during the Customer Service Panel Discussion…and throughout the entire conference.

    A professional communicator, veteran public relations specialist and authority on telephone skills for great customer service, Jeannie Davis is the award-winning author of Beyond “Hello,” and contributing author in Real World Customer Service Strategies That Work.

    Stop by and meet Jeannie at Booth #114 and enter your business card to win a complete package of her books and CDs! A $120 value!

    Feel free to visit http://www.phoneskills.com to view her promotional DVD, read client testimonials or preview her learning tools so you can be the best that you can be!

  2. mint

    I am very excited to hear the latest in the tickets world. I too am having diffuclties deciding which panels I want to attent. Im sure all will be very informative. If anyone who’s which are designed more for the luxury client in mind, please drop me a line and let me know.

    Katie DuPrey
    101 S. Robertson Blvd
    Los Angeles, CA 90048

  3. ChiTix

    I am stearing towards the marketing stuff, as well as where the secondary v. primary is concerned… oh yea, and the parties.