I invite you to visit Booth #114 during Ticket Summit to meet Jeannie Davis, professional speaker, trainer and award-winning author of “Beyond Hello”! And…be certain to join Jeannie during the Customer Service Panel discussion!

If you’re looking for ways to improve your telephone communication skills, our learning tools can help you and your employees handle incoming and outgoing calls more efficiently, increase customer satisfaction and positively impact your personal and professional growth and development.

We will have a limited number of books, as well as Jeannie’s most requested “Telephone Imagery” audio CDs available at reduced prices during Ticket Summit!

Books
* Beyond Hello: A Practical Guide For Excellent Telephone Communication and Quality Customer Service
* Real World Customer Service Strategies That Work

Audio CDs
* Attitude: Now You Hear It–Now You Don’t
* Positive Self-Portrait: How Do Your Customers See You?
* Telephone Etiquette: Back to Basics

Deposit your business card for a chance to win the complete product package! A $120 value!

Feel free to visit our website at http://www.phoneskills.com; click on “Books and CDs” for product descriptions.

Jeannie Davis
President
Now Hear This, Inc.
303-337-1991