Janet Jackson Postponements Spark StubHub Refund Debate
Janet Jackson caused quite a ticket refund controversy back in the winter of 2015…and again in the summer of 2016…and again at the start of this year. The pop star postponed her Unbreakable World Tour several times before finally merging it into the State of the World tour that is... Read more
Fan Still Awaiting Refunds for Cancelled Blake Shelton Show
Back in August, fans who purchased tickets to the Carolina Kickoff concert at East Carolina University received a double dose of bad news when it was announced that not only would the show be rescheduled, but that the new date would conflict with the schedule of then-headliner Blake Shelton,... Read more
Customer Complaint Says Ticketmaster Misled Foreigner Fans
In May of last year, a Ticketmaster customer showed up to what they thought was a Foreigner concert with original band member Mick Jones. Imagine their surprise when they discovered they’d purchased almost $300 worth of tickets to a tribute band. An anonymous customer filed a complaint with New York... Read more
Judge Blocks Refunds for Lil Wayne Concert
Since Lil Wayne failed to perform his scheduled set at the University of South Carolina’s Fall Ball on September 30 at Colonial Life Arena, there has been continual back-and-forth between the concert’s promoters and the venue as to whether or not refunds would be issued. Now, according to local... Read more
Stevie Nicks Ticket Complaint Shows Ticketmaster May Have Violated FTC Rule
In February of this year, a customer sent a complaint to New York Attorney General Eric Schneiderman detailing a customer service interaction with Ticketmaster. The customer did not receive their tickets on the listed delivery date, and when contacted neither Ticketmaster, nor the venue would issue the customer the... Read more
Refunds in Question After Fall Ball Goes On Without Lil Wayne
Fall Ball attendees were disappointed when rapper Lil Wayne did not perform his scheduled set at the hip-hop collective concert this Saturday at Colonial Life Arena in Columbia, South Carolina. Local news site WIS10 reported that the venue offered refunds to fans Sunday morning, but retracted that offer by Sunday... Read more