StubHub is the largest secondary ticket company, and the second-largest overall ticket seller, according to TicketNews’s exclusive industry rankings. The company bills itself as the “world’s largest ticket marketplace,” where fans can buy and sell tickets sports, concert, theater and other live entertainment events.

The company’s customer base is vast, comprising tens of thousands of consumers and brokers. StubHub was launched in 2000, and while it didn’t invent the secondary ticket market, it has gone a long way to legitimize it. In 2007, the company was bought for $310 million by online auctions giant eBay (NASDAQ: EBAY), which already had its own secondary ticket marketplace.

Part of where StubHub succeeded most was by creating a “safe, convenient, and highly reliable environment” for buying and selling tickets, and the company used its strong reputation to secure a massive deal in 2007 with Major League Baseball to be the league’s official secondary ticket company. Every team, except the Boston Red Sox, uses the StubHub system.

On the legal front, the company has fought against Ticketmaster and the New England Patriots, both of which filed unrelated lawsuits against the company over ticket resale matters.

The company has formed partnerships with other major sports and entertainment entities, including the New York Yankees, Chicago Bears and the University of Southern California, Madonna, ESPN and American Express.

StubHub Closing San Francisco, Shanghai Offices, Laying Off Staff
StubHub informed employees last week of plans to wind down its operations in San Francisco, California and Shanghai, China by the end of the year, according to a letter from CEO Eric Baker. As part of that plan, the majority of employees in both locations are being laid off... Read more
StubHub parent Viagogo Hit With $24M Fine by Italian Regulator
Viagogo, the parent company of StubHub‘s North American businesses, was hit with a massive fine by authorities in Italy. Autorita per le Garanzie nelle Comunicazioni (AGCOM) levied a 23.5 million euros ($24.8 million) penalty against the company on June 23 for violations of strict ticket resale laws in the... Read more
StubHub System Update Jams Transactions for Partners, Customers
A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable... Read more
Man Arrested in Boston Allegedly Selling Fake NBA Finals Tickets
Ticket prices for the NBA finals between the Boston Celtics and Golden Warriors have been so hot, team officials have warned fans to be vigilant about unauthorized sales channels and counterfeits. Just prior to Wednesday’s Game Three in Boston, a Connecticut man was arrested near TD Garden in possession... Read more
StubHub’s Motion for Arbitration of COVID Refund Lawsuit Declined
StubHub could not manage to compel arbitration of refund denial claims by plaintiffs who bought tickets via its mobile application, since it has failed to show an arbitration provision notice for the customers, as U.S. District Judge Haywood Gilliam ruled. The consumers demanded refunds for the canceled or rescheduled... Read more
NFL Tickets on Sale Tonight With League’s Schedule Release
Edit – 9 p.m. Thursday: The NFL Schedule for 2022 is out. The full team-by-team NFL schedule breakdown is posted here NFL tickets will likely be sold in a flurry tonight, as the league releases its dates and times for the 2022 season. Opponents for each franchise – both... Read more
Phoenix Suns Insider Pleads Guilty to Stealing, Reselling Tickets
A longtime Phoenix Suns ticket office employee has pleaded guilty to charges that he stole thousands of tickets over several years, selling them on the resale market. Jeffrey Marcussen, who worked for the team from 2004-2019, agreed to pay back nearly half a million dollars as part of a... Read more
SeatGeek, Viagogo Lead Ticketing Brands on Future’s Marketplace 100
The recovering of the ticketing and live events industry helped nine companies land on the Marketplace 100, a ranking of consumer-facing marketplace startups and private companies. SeatGeek led the way at No. 3 overall, with viagogo also landing in the Top 10 at No. 6. Both were in the... Read more
Stubhub Holdings Files for Direct Listing to Public Trading
Bloomberg is reporting that StubHub Holdings, which operates StubHub in North America and Viagogo, is making plans to go public. The company, which was formed with Viagogo’s 2020 purchase of StubHub from former parent eBay, has reportedly confidentially filed paperwork with the U.S. Securities and Exchange Commission and could... Read more
StubHub Gets Most COVID Refund Actions Moved to Private Arbitration
StubHub scored a partial legal victory in a California court this week, convincing the judge in a lawsuit over its refund policy shift amid COVID-19 to move much of the legal action into arbitration rather than trial. United States District Judge Haywood S. Gilliam Jr. issued the order Monday... Read more