With sporting events gradually returning on a closed-door basis and concerts transitioning to socially distant formats, entertainment venues are facing a potentially long haul in making a full return to normal. In the meantime, a new normal has to be carved out with the help of innovative technology. Experts... Read more
Empty sports venues is are among the many new normals brought on by the coronavirus pandemic. But a new mobile app could help bring back one aspect of the traditional game atmosphere. Remote Cheerer powered by Sound UD is designed to bring fans’ cheers, chants and even boos to... Read more
With Broadway theaters presumable shut down for the foreseeable future, would-be patrons are now flooding ticketing platforms with questions regarding the cancellation of shows. Broadw.ai, an artificial intelligence system within the Broadway network, is adjusting accordingly by adapting its software to handle the influx of customer issues. Broadw.ai and... Read more
A new Google start-up is aimed at changing the live music industry. DEMAND, the latest product launched out of Google’s Area 120 incubator, will monitor ticket prices, fan support, and market demographics to help promoters and artists explore more options when it comes to live performances. DEMAND is designed... Read more
Eventbrite and Twickets have announced a new integration for the secondary ticket market, now live across Australia, New Zealand, and the UK. Eventbrite is a technology platform that allows users to organize, promote, and sell tickets to their events, powering nearly three million events each year. Twickets is a... Read more
The downside to mobile ticketing reared its ugly head on Thursday evening, as fans at several sporting events faced huge lines and confusion due to a massive Tickemaster outage. Fans at Kansas City’s Arrowhead Stadium, Atlanta’s Mercedez Benz Stadium, Sun Devil Stadium at Arizona State University, and the U.S.... Read more
Reducing Customer Friction is a Must
Guest CommentaryIndustrySportsTop Story October 11, 2017