MLB Reverses Ticket Policy To Allow Refunds For Ticketholders
Ever since the MLB halted its operations last month, fans have been kept waiting for any decision regarding the season, along with refunds for tickets to impacted games. They may soon get an answer to the refund issue, however. The league has reversed its policy to hold refunds for... Read more
Major League Baseball Hit With Lawsuit Over Ticket Refunds
Major League Baseball and its ticketing partners, including Ticketmaster and StubHub, have been hit with a lawsuit regarding ticket refunds as the season remains delayed. The suit was filed Monday with the U.S. District Court in Los Angeles and alleges violations of California’s Consumer Legal Remedies Act and Unfair Competition... Read more
Live Nation Revises Refund Program Following Criticism
After drawing severe criticism from consumers and lawmakers alike, Live Nation is rolling out a new refund policy program that offers buyers more financial flexibility. The entertainment giant and Ticketmaster owner recently adjusted its refund policy during the current pandemic to only grant refunds for cancelled events rather than... Read more
Reps. Pascrell, Porter Put Ticketmaster Refund Policy On Blast
U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA) wrote a scathing letter to Live Nation CEO Michael Rapino and Ticketmaster President Amy Howe criticizing the refund policy Ticketmaster has implemented during this pandemic. The duo have spoken out on the publicly-maligned policy change that notes refunds will only... Read more
StubHub Issues Response To Voucher Policy Frustration
Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled events are now eligible to receive a voucher, rather than a refund. Following backlash from customers, the ticketing company responded in a statement this week. On Friday, news broke... Read more
Rams Reveal Ticket Refund Policy Amid NFL Season Uncertainty
As the coronavirus pandemic continues to escalate in the United States, there are increasing concerns that the NFL season will be impacted as a result. Uncertainty has now led the Los Angeles Rams to detail their ticket refund policy in the case that games get cancelled due to the... Read more
Broadway Ticket Sellers Promise Refunds For All Cancelled Shows
After Broadway announced it would shut down due to the coronavirus (COVID-19) pandemic, fans were left wondering how they’d receive a refund. Telecharge, Ticketmaster, and other ticketing outlets revealed refund policies, expecting all ticket holders to receive money back by mid-April. Telecharge, which is dubbed the official ticketing site... Read more
Fans Worry About Refunds As Festivals Are Cancelled Amid Coronavirus
More and more festivals across the U.S. are beginning to pull the plug amid concerns over the growing coronavirus (COVID-19) outbreak. However, some events are refusing fans refunds. Over the weekend, this year’s SXSW Festival and Ultra Music Festival were cancelled and “postponed” to 2021. Coachella and Stagecoach were... Read more
Fans Demand Refunds After “Terrible” Sound, Lip-syncing Janet Jackson
Festivalgoers are demanding refunds after attending the RNB Fridays Live event in Perth and Melbourne, which included a headlining set from Janet Jackson lip-syncing, bad sound quality, and obstructed views. The festival, which also included performances from the Black Eyes Peas and Jason Derulo, took place at the HBF... Read more
Colts Fans Want Season Ticket Refunds After QB Announces Retirement
Andrew Luck, known as one of the best quarterbacks in the National Football League who was drafted by the Indianapolis Colts in 2012, shocked sports fans this weekend when he announced his retirement from football at only 29-years-old. Now, some Colts season ticket holders are seeking refunds. Zak Keefer,... Read more