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    Vivid Seats
    Industry

    Vivid Seats Draws Complaints Over Long Refund Delays 

    Olivia Perreault, 3 years ago  

    Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled…

    Industry

    Queue-it Surpasses 10 Billion Visitors Ahead Of 10-Year Anniversary 

    Olivia Perreault, 3 years ago  

    Queue-it, the virtual waiting room company, announced this week that it had surpassed 10 billion visitors through its platform. The…

    Industry

    TicketNetwork Cuts Costs To Save Employees Amid Pandemic 

    Kelly Byrnes, 3 years ago  

    The COVID-19 pandemic is battering the live events and ticketing industries, forcing many companies to issue furloughs and layoffs while…

    USA Soccer
    Industry

    EU Governments Move to Allowing Ticket Vouchers Over Refunds 

    Dave Clark, 3 years ago  

    Governments in three European Union countries are considering measures that would allow event organizers to offer vouchers, rather than refunds,…

    CTS EVENTIM has announced software that can check digital health certificates
    Industry

    CTS EVENTIM: Forecast For 2020 Financial Year Withdrawn Due to Corona Crisis 

    TicketNews Staff, 3 years ago  

    Due to the current uncertainties surrounding the further development of the Corona crisis and its impacts, the Management Board takes…

    StubHub
    Industry

    StubHub Issues Response To Voucher Policy Frustration 

    Olivia Perreault, 3 years ago  

    Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled…

    StubHub
    Guest Commentary

    Opinion: StubHub’s Urgent Peril and the Industry Response 

    TicketNews Staff, 3 years ago  

    By: Eric Fuller The world’s major event promoters and ticketing companies must work together now or the whole system will blow…

    StubHub
    Industry

    ASA Tells StubHub To Stop Using ‘Guaranteed Genuine Ticket’ Claim 

    Olivia Perreault, 3 years ago  

    Update (as of March 27, 2020): A spokesperson for StubHub released the following statement regarding the ASA order: “StubHub is…

    Industry

    Goldstar Launches Donations Program for Beleagured Arts Orgs 

    Olivia Perreault, 3 years ago  

    Ticketing outlet Goldstar has launched a project to help the live entertainment industry, which is currently suffering due to the…

    ticket transfers
    Broadway

    Opinion: Transfer Restrictions Now a Public Health Issue  

    Dave Clark, 3 years ago  

    At last month’s hearing on the ticketing industry, members of congress heard testimony pointing out the anti-competitive and privacy-violating potential…

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