Vivid Seats Draws Complaints Over Long Refund Delays
Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled…
Queue-it Surpasses 10 Billion Visitors Ahead Of 10-Year Anniversary
Queue-it, the virtual waiting room company, announced this week that it had surpassed 10 billion visitors through its platform. The…
TicketNetwork Cuts Costs To Save Employees Amid Pandemic
The COVID-19 pandemic is battering the live events and ticketing industries, forcing many companies to issue furloughs and layoffs while…
EU Governments Move to Allowing Ticket Vouchers Over Refunds
Governments in three European Union countries are considering measures that would allow event organizers to offer vouchers, rather than refunds,…
CTS EVENTIM: Forecast For 2020 Financial Year Withdrawn Due to Corona Crisis
Due to the current uncertainties surrounding the further development of the Corona crisis and its impacts, the Management Board takes…
StubHub Issues Response To Voucher Policy Frustration
Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled…
Opinion: StubHub’s Urgent Peril and the Industry Response
By: Eric Fuller The world’s major event promoters and ticketing companies must work together now or the whole system will blow…
ASA Tells StubHub To Stop Using ‘Guaranteed Genuine Ticket’ Claim
Update (as of March 27, 2020): A spokesperson for StubHub released the following statement regarding the ASA order: “StubHub is…
Goldstar Launches Donations Program for Beleagured Arts Orgs
Ticketing outlet Goldstar has launched a project to help the live entertainment industry, which is currently suffering due to the…
Opinion: Transfer Restrictions Now a Public Health Issue
At last month’s hearing on the ticketing industry, members of congress heard testimony pointing out the anti-competitive and privacy-violating potential…