Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
Buying a ticket to an event should be a seamless experience, but for disabled concertgoers, this is rarely the case. In Australia, wheelchair users struggle trying to buy tickets to a show and are often placed elsewhere from their companion. One advocate, Stephanie Travers, is trying to change the... Read more
The Spice Girls announced last week that they would reunite – without Victoria Beckham – for a UK tour in 2019, and once tickets went on sale, the tour broke Ticketmaster UK’s sale records. Emma Bunton, Melanie Chisholm, Melanie Brown, and Geri Horner made the announcement on November 5,... Read more
Ticketmaster sent out emails to lucky fans who received tickets in a ballot for the 2019 Cricket World Cup tournament, however, nearly 4,000 people were later informed the email was incorrect. In order to buy tickets to the World Cup, cricket fans need to wait in a ballot process;... Read more
Live Nation Entertainment has released its third quarter financial results, which is the company’s “best quarter yet.” The ticketing giant revealed that revenue is up 11 percent, totaling a staggering $3.8 billion this quarter. Operating income and adjusted operating income both increase by 16 percent, while sponsorship and advertising... Read more
Brian Masse, the New Democratic Party of Canada (NDP) Member of Parliament (MP), has requested that the government investigates Ticketmaster following news of its resale practices. Last month, the CBC and Toronto Star reported on the company’s pro-broker resale operations. CBC ran photos of hidden-camera footage showing a Ticketmaster... Read more
Following CBC News/Toronto Star‘s investigation of Ticketmaster’s professional reseller program, multiple artists’ managers are now seeking answers from Ticketmaster over its relationship with scalpers. CBC published leaked emails where notable band managers questioned Ticketmaster president Jared Smith, demanding to know why the ticketing giant is supporting scalpers. The first... Read more
Ticketmaster, the global leader in ticketing software and services, announced today that it acquired UPGRADED, a blockchain technology company servicing the live events industry. UPGRADED converts traditional tickets into secure interactive digital assets protected by blockchain, providing event creators with more control and visibility over ticket distribution, and protecting fans... Read more
Rep. Bill Pascrell, who helped spur a Federal Trade Commission (FTC) “workshop” to examining live event ticketing set for spring of 2019, has asked the Department of Justice to investigate Ticketmaster in a letter to Attorney General Jeff Sessions. The letter “highlights Live Nation/Ticketmaster market malfeasance” according to a... Read more
Live Nation’s Ticketmaster division announced the appointment of Tawn Albright as Executive Vice President. Albright will be tasked with overseeing the growth and expansion of Ticketmaster’s specialized platforms including TicketWeb, which focuses on ticketing clubs and small venues, and Universe, Ticketmaster’s DIY ticketing platform. Included under the umbrella of... Read more
The Federal Trade Commission is holding a “public workshop” to examine consumer protection and competition issues within the online event ticketing world, announced on Thursday. The workshop will take place on March 27, 2019. “The online event ticket industry has been a frequent topic of consumer and competitor complaints,”... Read more