Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
The aggressive expansion of the Ticketmaster and Live Nation grip on the live entertainment space in North America continues, as the ticketing giant announced an increased partnership with Groupe CH, a Montreal, Quebec-based organization managing 20 venues and festival sites, comprising of more than 1,500 events every year. As... Read more
Frequent fliers of Delta Airlines now have the chance to earn even more miles simply by purchasing concert tickets. Delta and Ticketmaster announced a partnership earlier this week which allows Delta Air Lines’ loyalty members to earn one mile per dollar spent on tickets for concerts, games, or theatre... Read more
Every day, it seems, there are fresh headlines about how bad the bot menace is in the ticketing world. “Bots at the Box Office Pushing Event Ticket Prices Higher” reads a headline from NBC Bay Area in early May. “All these procedures are put in place to discourage scalpers,... Read more
Ticketmaster is caught in another class-action lawsuit in federal court which claims the ticketing giant unlawfully contracts with scalpers and profits from the dealing, violating California law. Mahmoud Ameri and Erin Ouborg, represented by Brent A. Robinson of Atman-Smith & Marcy, brought on the lawsuit after they purchased tickets... Read more
The aisle seat is the latest hot commodity at a concert, and primary markets are cashing in on this idea in an attempt to further profit off of concertgoers. Ticketing giant Live Nation has begun to offer aisle seats for select shows with a surcharge between $5 and $30... Read more
Timed to come up just as the first game of the Stanley Cup Finals got underway on Monday, Ticketmaster announced it signed the National Hockey League to a 10-year extension to serve as the primary ticketing provider for the league. The announcement makes it clear that the extension will... Read more
Billie Eilish fans felt scammed earlier this week after they received an email that their floor tickets to Eilish’s upcoming show at Chicago’s Aragon Ballroom were being reassigned randomly at the United Center. One fan, Amanda Hoffman-Luke, had bought pre-sale tickets to the Aragon Ballroom show through Ticketmaster’s Verified... Read more
Rising indie-pop star Billie Eilish will visit Chicago next month on her When We All Fall Asleep Tour, but ahead of the shows, the venue changed from the Aragon Ballroom to the United Center. Now, fans are feeling cheated after they were assigned new seats. Fans who originally purchased... Read more
In testimony given Tuesday to the Standing Committee on Canadian Heritage (CHPC) of Canada’s House of Commons, Ticketmaster and Vivid Seats agreed that governmental action against Bots is welcomed by many within the ticketing industry. But the companies diverged on whether or not action should be taken on holdbacks... Read more
Ticketmaster sent a press release Wednesday announcing its new “SafeTix” system, which it touts as a “next generation access control platform” tied to its Presence software system. The encrypted tickets will provide event owners and venues a wealth of user data and the ability to market to ticket-holders directly... Read more