Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
Promoters, venues, and other industry insiders will now have the unlimited ability to hold back tickets to events in New Jersey. Governor Phil Murphy (D) signed into law updates to the law regarding event ticketing in the Garden State. Among the changed provisions was the removal of a limit... Read more
Thousands of people in New Zealand are now replacing their bank cards after the international sales company suffered from a global security breach earlier this year. The data breach was first announced in June by Ticketmaster. It was discovered after malicious software was found at Inbenta Technologies, a third-party... Read more
Secondary ticketing site StubHub has questioned the motives behind Ticketmaster’s decision to close its resale sites in the UK and across Europe. Ticketmaster sites Get Me In! and Seatwave will be replaced with a new fan-to-fan ticket exchange, set to kick-off this October in the UK and Ireland and... Read more
I had a chance to sit down and chat with Eric Fuller (link to the podcast) , a broker that has become well known in ticketing circles for his lawsuits against ScoreBig and Ticketmaster, to discuss his ongoing lawsuit against Ticketmaster and the current state of tickets in the United States. The conversation... Read more
Ticketmaster has announced its intention to close down resale websites Seatwave and GetMeIn in the European market, moving from a pure secondary market system to a face value-capped exchange housed on its main website beginning this fall. The announcement came from the company via a blog post published earlier... Read more
Ticketmaster is offering freebies and discounts to fans who purchased tickets between 1999 and 2013 after settling a class action lawsuit. In 2003, the Schlesinger v. Ticketmaster class action lawsuit was filed, alleging that Ticketmaster failed to fully disclose to consumers all aspects of its UPS and order processing... Read more
Last month, Ticketmaster revealed that it suffered a security breach from a third-party supplier, however, the cybersecurity firm RiskIQ claims that this breach was not a one-off incident, but rather part of a larger credit card-skimming operation, which has hit more than 800 e-commerce sites online. Ticketmaster said that... Read more
Over the weekend, Jimmy Buffett fans were left stranded outside of Pennsylvania’s Keybank Pavilion, waiting to enter the venue. After concertgoers waited for hours to only see a few songs, or not even make it into the Pavilion, fans demanded refunds from Live Nation. Fans took to social media,... Read more
On Saturday night, concertgoers were left stranded outside Pennsylvania’s Keybank Pavilion awaiting a Jimmy Buffett concert after the singer took the stage. Following the security mess, fans are demanding ticket refunds. “Parrotheads” took to Twitter, showing pictures of a stand-still line, although the concert had already started an hour... Read more
It was announced this past weekend that Ticketmaster suffered a security breach, which reportedly included personal and payment information for 40,000 users in the United Kingdom. The company can now face millions in fines under the GDPR laws. Ticketmaster admitted that it had identified malicious software from the customer... Read more