Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
The virtual waiting room strikes again. Fans have been facing difficulties purchasing presale tickets during Ticketmaster’s virtual waiting rooms; fans typically receive a code and wait in a virtual queue, but never make it to checkout. We’ve seen it with Taylor Swift’s Lover Fests presale and Billie Eilish’s presale... Read more
By: Katy Roxburgh | UK Fans Trust The UK Fans Trust was originally born out of a frustration with how difficult it was to get tickets to big gigs and sports events, and a feeling that with the right credit card or connections the whole process would be a... Read more
Taylor Swift is playing just four shows next year in support of her latest record, and when tickets went on sale yesterday, fans were left empty-handed after hours waiting in the queue line due to problems with Ticketmaster’s Verified Fan program. Lover, Swift’s seventh studio album, dropped last month.... Read more
Billie Eilish – the 17-year-old goth pop star – has quickly risen to fame in a short amount of time. Now, as she heads out onto her second round of tour dates supporting her debut record, fans are stuck unsuccessfully vying for presale tickets through Ticketmaster’s Verified Fan program.... Read more
Facial recognition technology has become more and more popular over the past few years, but artists have called out Ticketmaster to drop plans of using the technology at concerts and other live events. Now, a handful of festivals have jumped on the bandwagon. According to Fortune, the digital rights... Read more
Los Angeles, CA —Ticketmaster announced today that industry veterans Clay Luter and Kurt Schwartzkopf will run the global ticketing leader’s sports division in North America. In these newly expanded roles, Luter, who has been with Ticketmaster for more than 30 years, and Schwartzkopf, will both serve as Executive Vice Presidents and Co-Head of Sports for Ticketmaster North America. Together,... Read more
High-demand events generate a lot of passion when it comes to accessing tickets and the price of those tickets. Fortunately, a variety of ticket sources, including online marketplaces, offer a safe place for consumers to shop for resale tickets even if a show is sold out. The secondary resale... Read more
According to a report this week in the Australian Financial Review, a North American firm is considering purchasing TEG, the leading ticketing and live entertainment industry in the Asia Pacific market. TEG, which owns Ticketek and bills itself as “Asia Pacific’s leading Ticketing, Live Entertainment and Data Analytics business”... Read more
A week ago, hundreds of fans were left in the lurch when they arrived at a Los Angeles performance by The Black Keys. With what most say was zero warning, the band had made tickets to the performance at The Wiltern non-transferrable, meaning any fan who purchased tickets to... Read more
When contacted about its role in the denial of entry to hundreds of fans who purchased tickets to its show at the Wiltern last week for purchasing tickets on secondary markets, The Black Keys issued a statement condemning “scalpers” who were out to “defraud our fans and steal their... Read more