Ticketmaster Entertainment, Inc. was established in 1976 and is the world’s largest ticket company, generating revenues of well over $1 billion annually. In 2008, the company acquired Front Line Management Group, world’s leading artist management company, and changed its name to Ticketmaster Entertainment to better reflect its evolution into a “live entertainment ticketing and marketing company.” Ticketmaster Entertainment, Inc. is the parent company, and Ticketmaster is the operating business. Ticketmaster Entertainment is headquartered in West Hollywood, CA, and its stock trades on NASDAQ under the symbol “TKTM.”
The company operates in 20 markets around the world, and not only provides primary ticket sales, it also offers secondary ticket sales through its own TicketExchange and TicketsNow subsidiary.
In addition, the company has marketing and distribution through its Web site, www.ticketmaster.com, an immensely popular e-commerce site, and it has about 6,700 retail outlets, and provides exclusive ticketing solutions and other services for more than 10,000 clients, including arenas, stadiums, professional and college sports teams, theaters and performing arts venues, among others. Ticketmaster sells more than 140 million tickets annually.
In 2009, the company lost its largest client, Live Nation, which struck out on its own to launch its own primary ticketing business.
Rep. Bill Pascrell, who helped spur a Federal Trade Commission (FTC) “workshop” to examining live event ticketing set for spring of 2019, has asked the Department of Justice to investigate Ticketmaster in a letter to Attorney General Jeff Sessions. The letter “highlights Live Nation/Ticketmaster market malfeasance” according to a... Read more
Live Nation’s Ticketmaster division announced the appointment of Tawn Albright as Executive Vice President. Albright will be tasked with overseeing the growth and expansion of Ticketmaster’s specialized platforms including TicketWeb, which focuses on ticketing clubs and small venues, and Universe, Ticketmaster’s DIY ticketing platform. Included under the umbrella of... Read more
The Federal Trade Commission is holding a “public workshop” to examine consumer protection and competition issues within the online event ticketing world, announced on Thursday. The workshop will take place on March 27, 2019. “The online event ticket industry has been a frequent topic of consumer and competitor complaints,”... Read more
An investigation into Ticketmaster’s business practices by Canada’s Competition Bureau has expanded to include a look at its practices specific to resale in the sake of the CBC/Toronto Star reports from late September, the CBC is reporting. The agency sued Live Nation/Ticketmaster earlier in 2018 over its alleged misleading... Read more
A third class-action lawsuit has been launched against Ticketmaster as fallout continues from last week’s CBC and Toronto Star reports regarding the company’s resale operations. Sotos Class Actions announced its action against Ticketmaster Canada Holdings ULC for live events occurring in Canada as far back as September 1, 2013. The company... Read more
On Tuesday, in the wake of negative reports related to its practices in ticket resale and following a letter demanding answers from a pair of U.S. Senators, Ticketmaster’s Jared Smith wrote a blog post defending his company’s policies, posted to a company blog site. In it, the Ticketmaster president... Read more
United States Senators Jerry Moran (R-Kan.) and Richard Blumenthal (D-Conn.) have composed a letter with several questions for Live Nation Entertainment CEO Michael Rapino in the wake of last week’s CBC/Toronto Star reporting Ticketmaster resale practices. The chairman and ranking member of the U.S. Senate Commerce Subcommittee on Consumer... Read more
At least two class action lawsuits are brewing against Ticketmaster in the wake of this week’s reporting by the CBC and Toronto Star on the company’s pro-broker resale operations. One stems from a Regina, Saskatchawan-based lawyer who told CTV he has been working on the lawsuit for six months.... Read more
Ticketmaster is under fire from multiple media outlets in the wake of reports by the CBC and the Toronto Star that outlined pro-broker programs the ticketing giant operates. The reports, which discussed the company’s resale branch and its policies, as well as indications that it turns a blind eye... Read more
Concertgoers will now have the ability to find tour dates and request concert tickets through the first-ever industry integration between Ticketmaster and Comcast. Ticketing giant Ticketmaster will now enable Xfinity X1 customers to browse ticketing options through their open ticketing platform. Using “voice search” on their remotes, customers can... Read more