MLB Reverses Ticket Policy To Allow Refunds For Ticketholders
Ever since the MLB halted its operations last month, fans have been kept waiting for any decision regarding the season, along with refunds for tickets to impacted games. They may soon get an answer to the refund issue, however. The league has reversed its policy to hold refunds for... Read more
Seatgeek Sued Over Covid-19 Refund Policy Change
The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. The consumer, William Trader,... Read more
Canada Lawmakers Call For Investigation Into Ticketmaster Refund Policy
Live Nation and Ticketmaster’s updated refund policy has sparked outrage across the globe amid the coronavirus pandemic. Now, Canada lawmakers are calling for probers of the ticketing giants’ policy. Earlier this month, Ticketmaster quietly updated its refund policy, which stated that fans can receive refunds to events that are... Read more
Reps. Pascrell, Porter Put Ticketmaster Refund Policy On Blast
U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA) wrote a scathing letter to Live Nation CEO Michael Rapino and Ticketmaster President Amy Howe criticizing the refund policy Ticketmaster has implemented during this pandemic. The duo have spoken out on the publicly-maligned policy change that notes refunds will only... Read more
Ticketmaster Issues Statement On Refund Policy After Public Outcry
After receiving harsh backlash from fans following a change to its refund policy, Ticketmaster is speaking out. Earlier this week, Ticketmaster quietly updated their refund policy, which stated that ticketholders may only receive a refund to an event if it is cancelled, not postponed. However, many people were hoping... Read more
Ticketmaster Draws Fierce Backlash Over Refund Policy Change
As the coronavirus pandemic spreads across the globe, more and more concerts and festivals are being postponed. Now, fans are lashing out against Ticketmaster for their change in refund policy, as they’ll only refund tickets if an event is cancelled. Originally, fans were able to receive refunds “if your... Read more
Ticketmaster Buys Former CEO Hubbard’s Company After DOJ Clearance
Ticketmaster has now acquired Rival, the ticketing startup founded by its former chief executive officer Nathan Hubbard, as first reported by Billboard. The deal came about following clearance from the Department of Justice in accordance with its monitoring of practices due to the now-extended consent decree of parent company... Read more
Concert Industry Faces Up To $9 Billion Loss From Pandemic
Concerts and festivals across the globe continue to be postponed or cancelled due to the novel coronavirus pandemic. No one sees an end in sight, and that means the concert industry is going to see a huge decline in revenue. On Friday, the research firm and trade publication Pollstar... Read more
Updating List Of Every COVID-19 Cancellation And Postponement
The ongoing coronavirus pandemic has been detrimental to several facets of life, but perhaps most impactful on the live event industry. As public health authorities urge residents to limit group gatherings to curb the spread of the virus, hundreds of events around the country have been forced to cancel... Read more
How Hard-Hit Ticketing Sites Are Coping With Virus’ Industry Impact
In an era where the live events industry has come to a standstill, ticketing sites are finding themselves in unprecedented territory. Ticketing has been one of the hardest hit industries from the coronavirus pandemic with pro sports leagues on hold indefinitely, Broadway theaters shuttered and hundreds of concerts called... Read more