UK-based secondary ticket company viagogo was founded by StubHub co-founder Eric Baker, and according to its Web site, the company describes itself as “an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way.”
viagogo, which has branded itself with a lowercase “v,” has made a name for itself by becoming the official secondary ticket exchange for powerhouse English football (soccer) teams Chelsea and Manchester United. In addition, the company is also the official secondary ticket exchange for the National Football League’s Cleveland Browns.
In the fall of 2007, the company also signed a deal with Live Nation to be the concert giant’s exclusive secondary ticket company in the Netherlands, and in 2008 it was the premium ticket seller for the European leg of Madonna’s hugely successful Sticky and Sweet Tour.
The Austrian Supreme Court announced that it would rule against secondary ticket seller Viagogo, informing the site that it must better inform its buyers about the identity of its ticket sellers. The court ordered that Viagogo, as well as similar websites affecting Austria, to disclose the identity of ticket... Read more
Update (as of April 17, 2020): A Viagogo spokesperson commented on the investigation: “We welcome the formal start of the phase 1 review by the CMA. We will continue to work closely with them and demonstrate the benefits of the merger for consumers.” – The UK’s Competition and Markets... Read more
Business setbacks amid the coronavirus pandemic has forced Viagogo to make staffing changes. The European ticketing platform has put all employees at its customer service center in Limerick, Ireland on “protective notice” for a period of 30 days. The measure aims to reduce costs by switching select full-time employees... Read more
StubHub has announced a change to its policies in the wake of the rash of postponements and cancellations due to the Covid-19 pandemic, informing customers that cancelled events are now eligible to receive a voucher rather than a refund, according to a post on its website. Previously, customers holding... Read more
The Paris Court of Appeals upheld a ruling that Viagogo must cease its unauthorized listing and sale of tickets to the French Open at Roland Garros, citing the French Tennis Federation (FFT) as the lone legal seller of the tournament’s tickets. Viagogo Entertainment Inc. and Viagogo AG argued that... Read more
A press release credited to Viagogo published Thursday evening announced the Swiss-based resale marketplace had completed its acquisition of StubHub, officially reuniting CEO Eric Baker with the California-based resale giant he co-founded while in graduate school. “These two complimentary marketplaces will sell hundreds of thousands of tickets daily across... Read more
The UK’s Competition and Markets Authority (CMA) ordered ticket resale websites Viagogo and StubHub to pause its merger until it probes the $4.1 billion integration. According to an enforcement order published today, the CMA has banned both firms from taking further action which might “lead to the integration of... Read more
The UK Competition and Markets Authority (CMA) ordered secondary ticketing site StubHub to make changes to its British website after it was found to be misleading consumers. The CMA said StubHub had failed to adequately disclose that transactions may not ensure entry into an event, since some venues do... Read more
StubHub has laid off more than 100 employees, according to multiple sources. The employees are based in California, where the eBay-owned secondary ticketmarketplace has its headquarters. BizJournals.com, which first reported the layoffs on Tuesday, indicated the number of impacted employees at 102, primarily in San Jose. A report by... Read more
Secondary ticketing site StubHub has just been named in a lawsuit by Spotlight Ticket Management, which alleges that StubHub has violated federal and state law by underreporting commissionable transactions. Spotlight, which licenses software and ticket platforms used by American Express, alleged StubHub and Awin Inc., known as Awin Global... Read more