UK-based secondary ticket company viagogo was founded by StubHub co-founder Eric Baker, and according to its Web site, the company describes itself as “an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way.”
viagogo, which has branded itself with a lowercase “v,” has made a name for itself by becoming the official secondary ticket exchange for powerhouse English football (soccer) teams Chelsea and Manchester United. In addition, the company is also the official secondary ticket exchange for the National Football League’s Cleveland Browns.
In the fall of 2007, the company also signed a deal with Live Nation to be the concert giant’s exclusive secondary ticket company in the Netherlands, and in 2008 it was the premium ticket seller for the European leg of Madonna’s hugely successful Sticky and Sweet Tour.
New South Wales Fair Trading has announced it is investigating Viagogo after consumer complaints over prices on tickets for events listed on the Swiss-based ticketing marketplace. According to a NSW Fair Trading press release, most of the complaints are related to the NSW government having made resale of tickets... Read more
Viagogo is hoping to keep a Florida lawsuit from being certified as a nationwide class action, according to court filings. The secondary ticket resale marketplace, headquartered in Switzerland, has seen several lawsuits filed against it and StubHub, which it purchased in 2020, over refunds related to events that were... Read more
Viagogo is reportedly willing to sell off all but the U.S. and Canada-based StubHub businesses to appease regulators, according to reporting from the UK. The proposed sale of the assets held for less than a year are in response to the Competition and Markets Authority (CMA), which has thus... Read more
A judge in Australia has ordered Viagogo pay a $7 million fine over “misrepresentation” to consumers. Justice Stephen Burley issued the ruling in a case brought against the ticket resale marketplace by the Australian Competition and Consumer Commission (ACCC). Viagogo’s use of the word “official” in its marketing and... Read more
Consumers in Florida have filed a lawsuit against Viagogo, alleging that the ticket resale marketplace engaged in deceptive and unfair trade practices with a change to its refund policies made retroactive for events amid the coronavirus. The complaint alleges that the company is attempting to force consumers to suffer... Read more