The ticketing snafu at this year’s Super Bowl left hundreds of fans without seats for the big game. But, for one Fort Worth, TX ticket broker, it left him without a business.
Cade Ingram, owner of Ticket Stock LLC, this week filed for Chapter 7 Bankruptcy as a result of him busting multiple orders for Super Bowl tickets. Details of the filing were not immediately available, but while some customers reportedly received all or partial refunds, many walked away empty handed, having lost thousands of dollars not only for undelivered tickets but also for airfare and hotel accommodations in Dallas.
Exactly how many orders went belly up is unknown, but Ingram told the Star-Telegram newspaper that he tried everything he could to fill orders but that some unidentified ticket wholesalers allegedly stiffed him.
“My business is completely done. It’s ruined my life,” Ingram told the Star-Telegram newspaper. As of today, March 4, the Ticket Stock Web site was still online, but the phone was disconnected, and Ingram’s attorney said he was not taking anymore orders.
“No, he’s out of business. He’s not taking any orders,” Truman Coe, Ingram’s Dallas-based attorney, told TicketNews. Coe declined to offer details of the bankruptcy filing, but he said that Ingram was completely forthcoming and listed “every potential creditor.”
This year’s Super Bowl was embroiled in controversy when hundreds of fans were shut out from attending the game at the last minute due to a lack of temporary seats inside Cowboys Stadium. The NFL and Dallas Cowboys owner Jerry Jones, the event’s unofficial host, had hoped to set a new attendance record but could not receive fire marshal approval for the temporary seats in time for the game.
The NFL tried to placate the irate fans by offering exorbitant refunds or tickets, travel and accommodations to a future Super Bowl. Some fans still filed a lawsuit against the league, Jones and the Cowboys.
Ingram wrote an email to upset customers before filing for bankruptcy and apologized for the problem. He reportedly blamed the bad weather leading up to and during Super Bowl week for why he did not receive his ticket orders from ticket wholesalers, but at least one of his jilted customers speculated that Ingram sold tickets to some fans and then resold those same tickets to higher bidders. Ingram vehemently denied the accusation.
“I am deeply saddened about this decision, but we have no other choice at this time. We cannot provide tickets or refunds for your purchase. We voluntarily took ourselves off of eBay and Paypal, and they have since made the decision to shut us down permanently. Please take the necessary steps to insure that you get your money back for this transaction,” the email said, according to an excerpt obtained by the Star-Telegram.