Australian Federal Court Rules Viagogo Misleads Consumers
Australia’s Federal Court has ruled that secondary ticketing platform Viagogo has misled consumers by marking itself as an official ticket seller, overstating the scarcity of tickets available for events, and hiding service fees in an attempt to spur purchases, according to multiple sources. Those findings follow the Australian Competition... Read more
European Union Adds Ticket Broker Disclosure, Bans “Bots”
The EU Parliament has taken a position that will ban the use of automated software programs (“ticket bots”) in the purchase of event tickets, siding with the promoter and artist lobby in declaring such practices to be a bane on the consumer. The position, which could be adopted in... Read more
Ontario Scraps Ticket Resale Price Caps, Adds Transparency Requirements
The conservative government in Ontario has scrapped a proposed price cap on ticket resale in the province, officially killing the provision of the Ticket Sales Act it had put on pause upon its election last summer. The government said in its new budget that the price cap – proposed... Read more
Vivid Seats Announces Acquisition of Fanxchange for $60 Million
Vivid Seats announced its acquisition of Fanxchange on Thursday afternoon, having picked up the Toronto-based company for a price of $60 million, per a press release. The deal is the first for Vivid Seats, which saw former Grubhub executive Stan Chia take over as CEO in the fall of... Read more
Burning Man Fans Are Furious After Site Faces Technical Issues
Music fans always have trouble securing their passes to a huge festival when tickets go on sale, but when Burning Man’s site experienced technical difficulties during the on sale period, buying tickets seemed even more strenuous than usual. Burners are used to waiting in the virtual queue to buy... Read more
Proposed B.C. Ticket Sales Act Restricts Resale, Ignores Transparency
British Columbia Solicitor General Mike Farnworth has introduced legislation in the Canadian province intended to “bring more fairness and transparency” to purchasing tickets to live entertainment events in B.C., according to numerous outlets. The Ticket Sales Act, introduced Tuesday, would outlaw the use of automated “bot” software programs in... Read more
Eventbrite Collabs With Google To Help Aussies Find Events Via ‘Search’
Eventbrite just announced a collaboration with Google which allows eventgoers in Australia to easily find nearby concerts and live experiences simply by using Google’s new “Events In Search” feature. Starting today, Australian residents can search for “events near me” on Google and a list of events, catered to the... Read more
Pro Football Hall of Fame Unveils Partnership with Tickets.com
The Pro Football Hall of Fame announced on Tuesday a major multi-year partnership with Tickets.com, including an integration of Tickets.com’s ProVenue platform for Museum membership and premier stadium events. The Hall of Fame, which is located in Canton, Ohio, is the birthplace of the National Football League. The museum,... Read more
Cher Claims Ticket Prices To Her Manchester Show Are ‘Ridiculous’
Cher will perform in the UK and Europe throughout the fall months, but fans are frustrated over the expensive ticket prices, and turns out, the iconic pop star is angry too. The “Queen of Pop” is slated to bring her Here We Go Again tour to Manchester Arena on... Read more
Ticketmaster Gets “Scalpergate” Class Action Kicked to Arbitration
A federal judge in California ruled in favor of Ticketmaster’s request that a class action lawsuit brought in the state over the company’s relationship with ticket brokers be moved to arbitration, per the fine print in the terms and conditions fans must accept while buying on its system. The... Read more