Customer Complaint Says Ticketmaster Misled Foreigner Fans
In May of last year, a Ticketmaster customer showed up to what they thought was a Foreigner concert with original band member Mick Jones. Imagine their surprise when they discovered they’d purchased almost $300 worth of tickets to a tribute band. An anonymous customer filed a complaint with New York... Read more
British MPs Question Viagogo, Ticketmaster Sites for Low Tax Payments
Three secondary ticket sites are under fire from the British government once again, this time for paying a questionably low amount in yearly corporation taxes. According to The Sun, VGL Services, the company that operates Viagogo in the UK, paid just £2,361 (about $3,100) last year despite turning over £5.2 million... Read more
Should NFL Fans Brace for Failure-Prone Mobile Transition?
If life immitates art, this commercial from Metro PCS might be a glimpse into the future for NFL mobile ticketing, which is a key piece of the recently announced extension of the league’s partnership with ticketing giant Ticketmaster: Obviously, the world is becoming increasingly mobile-centric. Just about any company... Read more
Technical Difficulty for Harry Potter and the Cursed Child Sale on Ticketmaster
Ticketmaster’s Verified Fan has failed fans once again, as those eager to purchase tickets to Harry Potter and the Cursed Child on Broadway took to Twitter to express their grievances with the picky program and the difficult purchase process. A Broadway adaptation of J.K. Rowling’s eighth story and first screenplay... Read more
New South Wales Passes Ticket Resale Bill
Following their announcement of intent to change ticket resale laws, New South Wales has become the first state in Australia to outlaw the use of ticket bots, among other legislation and a promise of some pretty steep fines if broken. “I’m sick and tired of consumers being taken for... Read more
Ticketing Industry Interview: Fred Maglione
Fred Maglione has been in the ticketing industry since the early 1970s, starting out behind a ticket window in Philadelphia and working his way to the very top of the industry, most recently helping guide TopTix before its recent acquisition by SeatGeek. Now, he is re-opening his consulting business... Read more
Chicago Teams Criticize Proposal to Raise Concert Tax
After Mayor Rahm Emanuel announced his plan to increase the city’s amusement tax on concerts at large venues, Chicago’s professional sports teams and venues got together to declare their strong opposition. Along with a tax raise on 911 phone calls and ride-sharing services, the mayor wants to eliminate the amusement... Read more
NFL, Ticketmaster Extend Partnership With Presence at Forefront
from Press Release LOS ANGELES, CA, (OCTOBER 17, 2017) – Today, Ticketmaster and the National Football League announced a multi-year extension of their long-standing partnership. As part of the new agreement, Ticketmaster will provide the NFL with the first open architecture, fully digital ticketing system in sports. Ticketmaster will... Read more
BC Government Talks Ticket Legislation
Following in the footsteps of their east coast counterpart, the British Columbia government has announced they will look into reforming legislation around event ticket sales after a Pink show in Vancouver sold out in minutes and angered BC fans. After months of promises to look into ticket laws by... Read more
There are Millions of Seats to Fill. Ticket Brokers Help Fill Them
by Gary Adler, Special to TicketNews In the multi-billion dollar ticket market the competition is fierce. Live events engender consumer passion that is rarely matched in other industries, especially for hot events. However, the reality is not every game or concert tour is a blockbuster where demand outweighs supply... Read more