Ticketmaster Gets “Scalpergate” Class Action Kicked to Arbitration
A federal judge in California ruled in favor of Ticketmaster’s request that a class action lawsuit brought in the state over the company’s relationship with ticket brokers be moved to arbitration, per the fine print in the terms and conditions fans must accept while buying on its system. The... Read more
AXS Braces for Big Crowds at NCAA Final Four in Minneapolis
As the college basketball world turns its attention to Minneapolis this weekend, there’s a group of people who have been prepping for far longer than the minute the Elite Eight contests ended last weekend for the last two dates on the NCAA hoops calendar – the ticketing crew from... Read more
Christian Concert Promoter Charged With $3M Investment Fraud
A man and his company are accused of using $3 million from nearly 150 investors, which he said was meant to promote Christian music concerts and festivals, to pay off personal debts. Jeffrey E. Wall of Freeport, Maine and his business, The Lighthouse Events LLC, are the center of... Read more
$6.5 Million Class-Action Suit Over Ticketmaster Data Breach Filed
A law firm in the UK has launched a $6.5 million lawsuit against Ticketmaster over the massive data breach that took place in the summer of 2018, according to multiple media outlets. The claim was launched in Liverpool on behalf of over 650 clients among the estimated 40,000 users... Read more
Taylor Swift’s Tour Saw 20K Tickets Given Away for One Show
Some 20,000 tickets were given away to fill seats at a May stop on Taylor Swift’s Reputation Tour a year ago, according to numbers that have come to light due to a feud between the Santa Clara Stadium Authority and the San Francisco 49ers organization over the operation of... Read more
Toronto Agency Under Fire For Use of Tickets Donated for Low-Income Children
An agency in Toronto is in hot water after reports of tickets to events donated with the intent of helping make a “dream come true” for low-income children were instead used by administrators of the agency and their friends. The agency, La Passerelle, has seen its relationships with the... Read more
StubHub Names Arnie Katz Chief Product & Technology Officer
StubHub has appointed three new members to its leadership team: Arnie Katz, vice president and chief product and technology officer; Miguel Giribet Giral as vice president of global eCommerce; and Stephanie Burns, vice president and general counsel. The new executive talent brings decades of combined business and eCommerce experience,... Read more
Bay Area Club Owners Sued Over Breaking Ticketing Contracts
A pair of nightclub owners in California will owe a pair of ticketing vendors as much as $738,000 after a pair of legal defeats in cases that show just how much promoters and venues profit on ticketing service fees consumers face in the live event space. According to KQED,... Read more
Facebook Takes Action Against Ticket Fraud After Investigation
Scammers constantly flood Facebook event pages, pretending to sell nonexistent tickets to potential concertgoers, but after an investigation in the UK, Facebook is taking the first steps toward ending ticket fraud on its platform. Earlier this year, Facebook agreed to donate £3m to a new Citizens Advice project dedicated... Read more
StubHub Hires New Head of International As Business Expands Globally
The e-Bay owned secondary ticketing site StubHub announced today that Miguel Giribet Giral has been appointed as the Head of International as the company continues its expansion worldwide. Giral, formerly the the Chief Commercial Officer of the international fashion outlet Privalia, will be based in Madrid and work toward... Read more