Chaffee County Pushes Back Live Nation Payment For Seven Peaks Festival
The payment for Live Nation’s Seven Peaks Concert does not need to be paid at this time, Chaffee County commisioners voted in a special meeting this week. In order to cover the country’s costs, which includes hiring additional law enforcement and emergency personnel, the agreement requires a 20 percent... Read more
Denver City Council Questions AEG, Live Nation Contracts in Light of Virus
Although Denver’s iconic concert venue Red Rocks Amphitheater is currently a ghost town amid the coronavirus pandemic, the Denver City Council voted on two taxpayer-funded contracts with AEG and Live Nation. According to DenverRite, the agreements with the world’s two largest concert promoters totaled $10.5 million and are good... Read more
StubHub Issues Response To Voucher Policy Frustration
Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled events are now eligible to receive a voucher, rather than a refund. Following backlash from customers, the ticketing company responded in a statement this week. On Friday, news broke... Read more
Ticketer Responds To Comic Con Lawsuit Regarding Alleged Stolen Funds
This year’s nearly sold-out Boston Comic Con was set to feature stars like Chris Evans, Tom Hiddleston, and Chris Hemsworth. However, right before the event kicked-off on March 20, the Con was cancelled due to concerns over the growing coronavirus (COVID-19) pandemic. Pop culture fans quickly sought refunds, but... Read more
Lawsuit Filed Alleging Comic Con Refunds Stolen By Vendor
Update (as of March 27, 2020): GrowTix noted in a statement to TicketNews that The Hollywood Reporter‘s article regarding the cancellation and actions by GrowTix is “a plainly inaccurate account of events and a misrepresentation of the obligations and actions of both GrowTix and ACE Universe.” We have since... Read more
Woman Files Suit Against Ticketmaster For Violating ADA Laws
A woman has filed a lawsuit against Ticketmaster in the Southern District of Florida for its violation of the Americans with Disabilities Act (ADA), noting that the ticketing giant’s mobile app is not fully accessible for visually impaired consumers. The plaintiff, Windy Lucius, has been blind for nine years... Read more
Opinion: Transfer Restrictions Now a Public Health Issue 
At last month’s hearing on the ticketing industry, members of congress heard testimony pointing out the anti-competitive and privacy-violating potential for ticketing systems that bar consumer choice over tickets they have purchased. In the new normal that we will see once the Covid-19 pandemic winds down, a new potential... Read more
Ticketmaster House Testimony Contradicts Privacy Policy, Prior Statements
When asked by members of congress last month about what data her company had access to for users required to use its ticketing systems for mobile-only “Safetix” events, Ticketmaster President and COO Amy Howe had a simple answer: “Name, phone number, email address,” she told the Subcommittee on Oversight... Read more
New York Ticket Scammers Sentenced For Counterfeit Ring
Two men from New York were sentenced for a counterfeit ticket scheme revolving around tickets to A-list artists’ concerts and large-scale sporting events. According to the Atlanta Journal-Constitution, 49-year-old Damon Daniels of The Bronx was sentenced to two years in prison and one of his co-defendants, 31-year-old Rahiem Watts... Read more
Paris Court Upholds Ruling Against Viagogo For French Open Tickets
The Paris Court of Appeals upheld a ruling that Viagogo must cease its unauthorized listing and sale of tickets to the French Open at Roland Garros, citing the French Tennis Federation (FFT) as the lone legal seller of the tournament’s tickets. Viagogo Entertainment Inc. and Viagogo AG argued that... Read more