Ticket Holders Unite In Fight For Ultra Music Festival Refunds
EDM fans are rallying together to take on Florida’s annual EDM music festival Ultra after organizers updated its refund policy amid the global coronavirus pandemic. Ultra is among the country’s hundreds of large-scale events cancelled due to coronavirus concerns. It was one of the first festivals to be called-off... Read more
Canada Lawmakers Call For Investigation Into Ticketmaster Refund Policy
Live Nation and Ticketmaster’s updated refund policy has sparked outrage across the globe amid the coronavirus pandemic. Now, Canada lawmakers are calling for probers of the ticketing giants’ policy. Earlier this month, Ticketmaster quietly updated its refund policy, which stated that fans can receive refunds to events that are... Read more
Major League Baseball Hit With Lawsuit Over Ticket Refunds
Major League Baseball and its ticketing partners, including Ticketmaster and StubHub, have been hit with a lawsuit regarding ticket refunds as the season remains delayed. The suit was filed Monday with the U.S. District Court in Los Angeles and alleges violations of California’s Consumer Legal Remedies Act and Unfair Competition... Read more
Live Nation Revises Refund Program Following Criticism
After drawing severe criticism from consumers and lawmakers alike, Live Nation is rolling out a new refund policy program that offers buyers more financial flexibility. The entertainment giant and Ticketmaster owner recently adjusted its refund policy during the current pandemic to only grant refunds for cancelled events rather than... Read more
Reps. Pascrell, Porter Put Ticketmaster Refund Policy On Blast
U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA) wrote a scathing letter to Live Nation CEO Michael Rapino and Ticketmaster President Amy Howe criticizing the refund policy Ticketmaster has implemented during this pandemic. The duo have spoken out on the publicly-maligned policy change that notes refunds will only... Read more
UK CMA Opens Investigation into Viagogo-StubHub Merger
Update (as of April 17, 2020): A Viagogo spokesperson commented on the investigation:  “We welcome the formal start of the phase 1 review by the CMA. We will continue to work closely with them and demonstrate the benefits of the merger for consumers.” – The UK’s Competition and Markets... Read more
Business Owners Sue in Connecticut over Covid-19 Closures
While federal and state officials spar over the pace at which to “reopen” the economy and get Americans back to their regular routines, at least one lawsuit has been filed over the ongoing closures imposed on the public due to the Covid-19 pandemic. Two business owners in Connecticut have... Read more
Ticketmaster Draws Fierce Backlash Over Refund Policy Change
As the coronavirus pandemic spreads across the globe, more and more concerts and festivals are being postponed. Now, fans are lashing out against Ticketmaster for their change in refund policy, as they’ll only refund tickets if an event is cancelled. Originally, fans were able to receive refunds “if your... Read more
Wisconsin Resident Sues StubHub Over Voucher Policy Switch
A consumer has filed a class action lawsuit against StubHub, according to a report by Law360.com. The lawsuit is over the ticket resale giant’s recent shift from providing refunds to cancelled events to providing vouchers worth 120% of the order value. The change, announced last week, has caused some... Read more
Chaffee County Pushes Back Live Nation Payment For Seven Peaks Festival
The payment for Live Nation’s Seven Peaks Concert does not need to be paid at this time, Chaffee County commisioners voted in a special meeting this week. In order to cover the country’s costs, which includes hiring additional law enforcement and emergency personnel, the agreement requires a 20 percent... Read more