Kentucky Center Faces Technical Difficulties During ‘Hamilton’ General Onsale Kentucky Center Faces Technical Difficulties During ‘Hamilton’ General Onsale
Hamilton is coming to Louisville, Kentucky this summer, so fans went into a frenzy as 40,000 people attempted to get tickets to see the... Kentucky Center Faces Technical Difficulties During ‘Hamilton’ General Onsale

Hamilton is coming to Louisville, Kentucky this summer, so fans went into a frenzy as 40,000 people attempted to get tickets to see the show at The Kentucky Center.

Single tickets went on sale yesterday for shows from June 4 through 23 at 10 a.m. There were already 20,000 people waiting to get tickets in a virtual waiting room, causing the site to crash. Various fans expressed the process on Twitter:

The venue tweeted that the number of open web browsers led to some technical difficulties, which paused the virtual queue for a short period of time. However, the issue was revolved around 11:30. A limited amount of tickets were also available in-person, but the venue hit its capacity for box office sales, selling-out by noon.

Similar issues arose earlier this year when fans tried to get tickets for Detroit’s Fisher Theatre; many fans who had an access code were kicked-out of the queue or were never directed to a screen to purchase tickets. Additionally, fans faced trouble purchasing tickets to the show at Orlando’s Phillips Theatre last year wen 35,000 people crashed the site.

The show won a Grammy award in 2016 for Best Musical Theatre Album, a Pulitzer Prize for Drama, and a Billboard award for Top Soundtrack/Album. The ongoing ticket troubles only mean one thing – Hamilton remains a hot commodity, and continues to be “the show” to see.

Tickets to see Hamilton are still available via Ticket Club.

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Olivia Perreault Deputy Editor

Olivia Perreault is the Deputy Editor for TicketNews. She is a graduate of The University of Rhode Island and holds a BA in journalism. As an avid concert junkie, she's been to hundreds of concerts and freelances for multiple online publications, including her music blog, found at OliviaGPerreault.com. Reach Olivia via email at [email protected]