Theater-goers are lashing out at Ticketmaster after they were unable to secure tickets to see the highly-acclaimed Broadway show Hamilton, which hits a Detroit theater this spring.

Hamilton will play at the Fisher Theatre in Detroit from March 12 to April 21. When tickets went on sale this past Friday, hundreds of fans waited outside to buy tickets in-person at the box office, while thousands took to Ticketmsater. Those that opted to try to get tickets online received a Ticketmaster Verified Fan Code, but shortly found that many issues began to arise.

Many fans complained that although they had a code, they were kicked out of the online queue and were never redirected to a screen to purchase tickets. Then, their code expired.

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Others were told that they had lost connection to the internet or received error messages.



This isn’t the first time Hamilton fans were upset while trying to purchase tickets to the show; the hot-selling ticket almost instantly sells-out in each city it visits. Late last year, it was announced that Hamilton would be hitting Orlando’s Dr. Phillips Center. Before the 9 a.m. sales time, 35,000 people were waiting in an online queue, crashing the site.

Additionally, a Texas attorney who was trying to purchase Hamilton tickets in New York City is suing Ticketmaster after accidentally purchasing tickets to the wrong day. The lawyer claims that after clicking the “back” button in his browser, the event date changed, and without knowing, he purchased the wrong tickets. However, Ticketmaster will not refund him.

The musical, which features music sung and rapped about the American Founding Father Alexander Hamilton, has been a best-selling show since its debut in 2015.

Visit Ticket Club to find tickets to see Hamilton at a theater this year

Last Updated on January 28, 2019 by Olivia Perreault