Fuller: Ticketing Must Plan to Adapt or Die
by Eric Fuller I’ve been polite and deferential. I’ve written pieces laced with song lyrics and humor. I’ve tried to rally teams and boost spirits. We’re just not getting it. New revenue will be zero this year. Refund requests will mount in urgency and government mandates are coming. Get... Read more
Fuller: Where Is The Love? Finding Community At Live Events
By: Eric Fuller I took the last week off from working on Rescue Meet ( https://www.RescueMeet.com ), my project to help the live entertainment industry regroup and resume because it just didn’t seem all that important when compared to the issues of life and death which were playing out live on... Read more
Wakeman: Is The Business of Sports, Entertainment and Tickets Asking The Right Questions?
By: Dave Wakeman The Bundesliga looks like they will be the first professional football league in Europe to return in the next few days. In Australia, the NRL and AFL are all moving towards resuming their schedules without fans. And, in the States, a tweet lit up Twitter with... Read more
Don Vaccaro: Working Together to Weather the Covid Crisis
When things go bad, people like to look for a villain. Ticketing professionals are competitors in a very competitive marketplace. Most people know of my opposition to a lot of Live Nation policies, because I am very vocal about it. However, we should give them credit for their integrity... Read more
Wakeman: 3 Ideas About the Future of the Business of Tickets, Sports, and Entertainment
By: Dave Wakeman Like all of you, I’ve been keeping an eye on the world while I’ve been physically distancing. 3 lessons from being social distanced with my family: I’m an incredibly below average 4th-grade teacher. Give those folks a raise. Having grown up in the very rural south,... Read more
Opinion: StubHub’s Urgent Peril and the Industry Response
By: Eric Fuller The world’s major event promoters and ticketing companies must work together now or the whole system will blow apart. What happens when a worldwide industry which promotes and tickets every live event freezes because everything is cancelled for an indefinite time, starting tomorrow? What is the plan... Read more
Four Ways Ticketing Companies Can Maximize Customer Experience
By: Patrick Young | VP/Head of Travel Partnerships, The Americas, at Cover Genius  Much to Coachella fans’ dismay, their beloved, seven-stage music fest has been rescheduled amid growing threats spurned by the Coronavirus (COVID-19), along with big-ticket events like Stagecoach and SXSW. Some good news? We’re seeing a multitude... Read more
Fuller: Panic, Pandemic and The Business of Fun
By: Eric Fuller I’m watching the dawning realization across the world about the breadth of this Coronavirus pandemic. And, at the same time I’m seeing the hard turn away from politics of division and class war as people of every race, creed and political alliance realize this virus does... Read more
Fuller: Canary In The Coal Mine? Is Coachella Our First Look At How Fans Balance Fear Against Fun?
By: Eric Fuller In the time of Coronavirus how will the Coachella music festival perform? Will it be canceled, poorly attended or thrive? This is a 3-day event for 125,000 people per day to wander back and forth across the Eldorado Polo Club’s fields between seven stages. With 125,000... Read more
Will Congress Pick Up Where DOJ Left Off And Stop Ticketmaster Monopoly?
By: Mark Perry | Scholar, The American Enterprise Institute When Live Nation and Ticketmaster merged in 2010, many feared that the new giant would use its dominant position in the concert touring business to pressure venues into contracting with Ticketmaster, which now controls 80 percent of ticket sales at the nation’s... Read more