Opinion: StubHub’s Urgent Peril and the Industry Response
By: Eric Fuller The world’s major event promoters and ticketing companies must work together now or the whole system will blow apart. What happens when a worldwide industry which promotes and tickets every live event freezes because everything is cancelled for an indefinite time, starting tomorrow? What is the plan... Read more
Four Ways Ticketing Companies Can Maximize Customer Experience
By: Patrick Young | VP/Head of Travel Partnerships, The Americas, at Cover Genius  Much to Coachella fans’ dismay, their beloved, seven-stage music fest has been rescheduled amid growing threats spurned by the Coronavirus (COVID-19), along with big-ticket events like Stagecoach and SXSW. Some good news? We’re seeing a multitude... Read more
Fuller: Panic, Pandemic and The Business of Fun
By: Eric Fuller I’m watching the dawning realization across the world about the breadth of this Coronavirus pandemic. And, at the same time I’m seeing the hard turn away from politics of division and class war as people of every race, creed and political alliance realize this virus does... Read more
Fuller: Canary In The Coal Mine? Is Coachella Our First Look At How Fans Balance Fear Against Fun?
By: Eric Fuller In the time of Coronavirus how will the Coachella music festival perform? Will it be canceled, poorly attended or thrive? This is a 3-day event for 125,000 people per day to wander back and forth across the Eldorado Polo Club’s fields between seven stages. With 125,000... Read more
Will Congress Pick Up Where DOJ Left Off And Stop Ticketmaster Monopoly?
By: Mark Perry | Scholar, The American Enterprise Institute When Live Nation and Ticketmaster merged in 2010, many feared that the new giant would use its dominant position in the concert touring business to pressure venues into contracting with Ticketmaster, which now controls 80 percent of ticket sales at the nation’s... Read more