TopStory

Cleveland Cavaliers, Rocket Mortgage Field House Sign With SeatGeek
SeatGeek will be the new ticketing provider for Rocket Mortgage FieldHouse and its tenants including the NBA’s Cleveland Cavaliers, announcing the partnership Thursday. The deal will include SeatGeek’s deployment of its ticketing technology at both the Cleveland venue and nearby Canton Civic Center. Beyond the Cavaliers, the deal includes... Read more
Report: Ticketmaster Plans to Require COVID Data Access For Events
A report in Billboard this week indicates that Ticketmaster is taking steps towards requiring access to consumer medical information as a part of its “fan safety” plans for live events to return at scale. The plan, according to Dave Brooks, involves data sharing between Ticketmaster, third party health companies,... Read more
Arena Audit Shows Holdbacks, Not “Bots” or Brokers to Blame for Ticket Issues
An audit performed by government officials in Hawaii concluded that promoter and venue holdbacks are generally the culprit when consumers can’t get tickets to events, flying in the face of the excuses that ticketing and promotor interests use whenever consumers take issue with availability. The audit of the Blaisdell... Read more
Viagogo Pitches Sale of Non-North American StubHub Business to Appease Regulators
Viagogo is reportedly willing to sell off all but the U.S. and Canada-based StubHub businesses to appease regulators, according to reporting from the UK. The proposed sale of the assets held for less than a year are in response to the Competition and Markets Authority (CMA), which has thus... Read more
German Study Suggests Safe Indoor Concerts Possible Despite COVID
Preliminary results from a scientific study in Germany had good news for live music and sports fans, as they showed promising results for safely holding events indoors amid the pandemic. Researchers put together a live concert in front of volunteers in the summer, and their findings suggested that certain... Read more
Live Event Stocks Soar After Positive COVID Vaccine News
The path back to full-scale live events across the globe got a big boost Monday from Pfizer. The pharmaceutical giant announced that early results from its coronavirus vaccine trial suggested that it is robustly effective in preventing the COVID-19 disease. It hopes to receive emergency authorization for the two-dose... Read more
Ticketmaster Rebrands Anti-Resale Tech For COVID Safety
Ticketmaster this week announced its SmartEvent suite of ticketing technology, essentially rebranding existing anti-resale products as useful for event operators looking to reopen with coronavirus safety measures in mind. Packaged together in SmartEvent are tools designed to allow for varying capacity rules, distancing needs, and data harvesting able to... Read more
Report: Super Bowl Attendance May Be Limited to 20 Percent of Capacity
Super Bowl LV may see its crowd numbers limited to 20 percent of stadium capacity, according to a tweet by ESPN reporter Adam Schefter Wednesday afternoon. The game is scheduled for February 7 at Raymond James Stadium in Tampa, Florida. This is the first report indicating that the Super... Read more
Off-Broadway Theaters, Comedy Clubs Sue New York Over Closure
A group of Off-Broadway theaters and comedy clubs are suing government officials in hopes of ending forced closures that have lasted over seven months thus far amid the coronavirus pandemic. New York Governor Andrew Cuomo and New York City Mayor Bill de Blaso are named in the lawsuits, which... Read more
Arizona AG Announces $71 Million in Consumer Refunds from Ticketmaster
Arizona Attorney General Mark Brnovich announced a concent agreement with Ticketmaster that will see the Live Nation Entertainment-owned vendor return $71 million in payments to consumers who purchased tickets to events that were postponed or cancelled due to the coronavirus pandemic. The agreement is pending final court approval. “Consumers... Read more