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With tickets straddling the boundary between a physical good owned by the purchaser, and ethereal ‘right’ owned by the venue, attraction, or team, there is always an active battle going on with who has final say on anything related to the live event experience. The tug of war between... Read more
The back-and-forth on the potential that e-commerce giant Amazon will make a move into the event ticketing space continues to draw headlines. Investment publication Motley Fool published a report today very bullish on the potential for Amazon (NASDAQ: AMZN) to make a successful run at Ticketmaster, which is owned... Read more
With a commanding lead in the race for the American League’s top playoff seed after a recent 22-game winning streak and the AL Central crown already buttoned up, the Cleveland Indians are banking plenty of fan goodwill at this point. October may be a test of that, as the... Read more
The recent arrest of Georgia ticket broker Jeff Cook – operator of All Sports Tickets – following his failure to fulfill a number of orders taken for the red-hot Georgia-Notre Dame game at the beginning of September has one very important takeaway: Know who you are buying from. Yes,... Read more
Thousands of UK fans sold out a one-off London gig from the Foo Fighters at South London’s O2 Arena last night, with many willing to pay hundreds of pounds, take days off of work, and travel many miles to see the American rock band perform. Imagine the disappointment... Read more
It turns out, one CAN get Ticketmaster to crack open its wallet and issue a refund after a bad customer service experience. You just have to know a few board members personally is all. Paula Liang works in the world of charitable giving in Florida, and as part of... Read more
Live Nation (NASDAQ – LYV) CEO Michael Rapino doesn’t seem troubled by news that e-commerce giant Amazon (NASDAQ – AMZN) is making inroads to the U.S. ticketing market. Rapino, whose company owns near-monopoly status on ticketing through subsidiary Ticketmaster, made it clear with remarks at a Goldman Sachs conference... Read more
by Jordan Colburn, Reposted with permission from JordanColburn.com Update: An Ebay employee reached out to me on twitter and claimed to have lodged an internal complaint (Ebay is StubHub’s parent company). They followed up in a public tweet: “StubHub is continually testing features to improve the customer experience. We... Read more
Imagine the feeling of securing tickets for the astonishingly popular show Hamilton as it begins its run in London’s famed West End. Then reverse it and multiply it by two – because that’s what just happened to hundreds of fans in Great Britain. Cameron Mackintosh, owner of the Victoria... Read more
Opinion: Carton’s Scheme a Symptom of Ticketing’s Transparency Problem
Guest CommentaryIndustryLegalScalpingTop Story September 14, 2017