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Pearl Jam Verified Fan Presale Goes Predictably Poorly for Fans
The first thing we thought of when we heard word a while back that tickets for Pearl Jam’s 2018 summer tour would be distributed using Ticketmaster much touted “Verified Fan” system was pretty simple: This probably won’t end well. It would appear that our prediction wasn’t far off, as... Read more
Verified Fan Bombs Find Spots on Ticketmaster 2-for-1 Valentines Day Sale
It’s Valentine’s day, which means a number of things here in the U.S., not least of which is every company in the world is trying to capitalize on people’s need to produce some kind of memorable gift for their sweetheart – leading to deals on everything from flowers and... Read more
Ticketmaster Dealt Blow in “Bot” Lawsuit With Judge’s Decision
Ticketmaster’s lawsuit against Prestige Entertainment took a hit last week when the presiding judge sided against the ticketing giant on one aspect of its claims against the secondary ticketing operator. Ticketmaster sued Prestige for $10 million in damages last year, alleging that the company illegally used software programs to... Read more
Compliance With New AdWords Resale Policies Spotty at Best
While the recent certification process put into place by Google for secondary ticket sales sites looking to continue advertising their wares via the popular AdWords search engine marketing platform has drawn headlines, its actual implementation on the ground appears to be spotty (at best) in the second week of... Read more
Former Live Nation Chairman Cohl Throws Water on Constant “Bot” Blame
Longtime Toronto concert promoter and former Live Nation chairman Michael Cohl might be an unlikely source to find throwing water on the constant blaming of “bot” usage whenever a concert sells out in moments. But expecting the unexpected seems to be the way to go in 2018 (much like... Read more
Is the Hammer About to Drop For Ticket Resale Sites on Google?
Ticket resale operations could be in for a long night, as the deadline for submitting for Google’s “certification” process to continue using its AdWords platform to advertise will pass in the next few hours. If the current understanding of the shifting sands of Google’s new requirements is indeed in... Read more
Ticketmaster-Seatwave Tie Draws Ire of Irish Leaders Following Rapid Sellouts
Politicians in the Republic of Ireland are taking a hard look at the connection between Ticketmaster and secondary marketplace (and subsidiary) Seatwave following consumer complaints surrounding the rapid sellout of U2 and Coldplay concerts in the country’s capital, Dublin. According to a story in the Irish Times, Michael Healy-Rae... Read more
Philadelphia Fans Swarm Super Bowl LII, According to Sales Data
Super Bowl LII is in the books, and the Philadelphia Eagles are NFL champions.The victory was a first in the Super Bowl era for the Eagles, who last captured a league crown in 1960 – seven years before Super Bowl I. It was their first win in the league’s... Read more
Elton John Verified Fan Sale Has Typically Frosty Reception from Fans
For some, the Elton John Verified Fan ticket sale went smoothly. They were able to register on time, whatever background system actually fires up to determine who gets codes settled on them, they got the code on sale day, and went through to purchase their tickets to his astonishingly... Read more
Opinion: Conversations We Should be Having in Tickets
This may or may not be my last post directly about what happened in Baltimore at INTIX, but it isn’t really an INTIX post at all, but one that is more directly directed at the world of tickets as a whole and how the industry can have better conversations... Read more