In New York, No Vaccination = No Concert – But Also No Refund and No Resale
Consumers in New York are furious after local officials closed several venues to those who haven’t been vaccinated against COVID-19, an increasingly common choice amid the ongoing rise in cases throughout the U.S. But it’s far worse than just not being able to go to the games or shows... Read more
Massachusetts Legislature Weighing Several Consumer Ticketing Bills
A number of bills that would reform the ticketing ecosystem are under consideration by the Massachusetts legislature, and are going to be the subject of a hearing on Monday, September 20. The bills bring forward a number of consumer-friendly changes to the regulations on live event ticketing in the... Read more
StubHub Settles Multi-State Lawsuit Over COVID Refund Policy Changes
Consumers in several states will receive long-delayed refunds from StubHub, according to a multi-state settlement of lawsuits brought in the wake of a shift in the ticket resale company’s refund policy in 2020. Lawsuits were filed after the company stopped honoring its “fan guarantee” refund policy in March of... Read more
Ohio State Promises Improvements After Chaotic Digital Ticket Rollout
Fans were back at the famed Horseshoe on Saturday for a marquee tilt between the host Ohio State Buckeyes and visiting Oregon Ducks, but many didn’t even make it in by the time the game started – casualities of a chaotic rollout on the first day of the new... Read more
AXS Plans to Roll Out Biometric Palm Scanning at Colorado’s Red Rocks
AXS announced that it would be rolling out a biometric ticketing system at Red Rocks, the iconic venue in the mountains outside Denver. The system, powered by Amazon One’s palm recognition technology, will be added immediately to the Red Rocks entry systems, with plans to roll out the scanning... Read more
Live Nation Resumes Acquisition of Mexican Promoter Ocesa For $444 Million
Live Nation announced that it is resuming its acquisition of Mexico-based promoter Ocesa, taking on a 51% stake in the company for $444 million. The deal has been in the works for several years, but is now expected to close either later in 2021 or in early 2022. The... Read more
NFL Season Underway With Fans Flocking to Stadiums This Weekend
While there were fans in the stands when Tampa Bay captured the Lombardi trophy to close out the 2020 season, it was nothing compared to the crowd that made its way into Raymond James Stadium last night to officially welcome the 2021 season. More than 65,000 were on hand... Read more
Viagogo CMA Woes Over (For Now) WIth Sale of StubHub International
Viagogo’s long entanglement with the UK’s Competition and Markets Authority is officially over, as the Switzerland-based resale marketplace found a buyer for StubHub’s business outside of North America. Digital Fuel Capital LLC has agreed to purchase the StubHub entities in the UK, EU, and other markets, which was a... Read more
Promoters Find Loopholes in Anti-Vaccine Laws to Implement Requirements
Concert giants AEG Presents and Live Nation Entertainment have both announced that all fans looking to attend events in the U.S. will be required to show proof of vaccination or a recent negative COVID test beginning this fall, as the industry seeks to stay open amid the Delta variant-driven... Read more
Bonnaroo Called Off After Torrential Rain Floods Festival Grounds
For a second straight year, there will be no Bonnaroo. Cancelled due to COVID-19 a year ago, Bonnaroo was set to take place this coming weekend in Tennessee, but mother nature had other plans. Heavy rains from the remnants of Hurricane Ida moved into the area and dumped massive... Read more