StubHub President Resigns As Company Cuts More Jobs
StubHub President Sukhinder Singh Cassidy has announced her resignation following two years in the post. Her exit comes as the company faces economic struggles brought on by the coronavirus pandemic, including a barrage of event cancellations, employee furloughs and refund-centered lawsuits. However, Singh Cassidy says she planned to leave... Read more
Ticketek To Be World’s First Ticketing Platform To Offer Afterpay
TEG, the global live entertainment, ticketing and technology company, is proud to announce that Ticketek will be the world’s first ticketing platform to offer Afterpay, the world’s largest buy-now-pay later service. Afterpay will be integrated into the Ticketek website and apps as a payment option in the coming months. It will... Read more
CTS EVENTIM Publishes First-Quarter 2020 Results
CTS EVENTIM, one of the leading international providers of ticketing services and live entertainment, had a strong start to the 2020 financial year, but is now faced in March 2020 with severe impacts on revenue and earnings. The reason for this is the ongoing COVID-19 pandemic and the various... Read more
Live Nation Looking To Utilize Amphitheater Lots For Drive-In Concerts
Promoter giant Live Nation entertainment announced that it would look into utilizing amphitheater parking lots for drive-in concert tours this summer. The concert industry is ultimately halted for the moment amid the ongoing coronavirus pandemic, and while artists have been hosting livestream events and sharing old concert footage, music... Read more
StubHub Targeted By Class Action Over Covid-19 Refunds
StubHub has been hit with a class action lawsuit for refusing to refund fans for events that have been, or will be cancelled due to the ongoing coronavirus pandemic. The suit was brought on by the firm Koskie Minsky, on behalf of all Canadian residents who purchased tickets via... Read more
Tickets.Com Technology Is Ready For Social Distance Seating
As the country and globe phase into a new normal, venues are struggling to adapt seating to new ticketing and seating scenarios. Tickets.com has been busy sharing information with clients to educate them on the existing capabilities of the ProVenue® system to better prepare them for upcoming events. “We... Read more
Reps. Pascrell, Porter Further Criticize Ticketmaster Refund Process
Weeks after urging Ticketmaster to revise its refund policy in a scathing letter, U.S. Representatives Bill Pascrell (D-NJ) and Katie Porter (D-CA) say that more action is needed. The pair issued another letter singling out the country’s largest ticket seller for its practices during a global pandemic in which... Read more
Eventbrite Shares 2020 Earnings Report To Shareholders
In a letter to shareholders this week, ticketing site Eventbrite shared their 2020 First Quarter earnings amid the coronavirus pandemic. Within days of learning of the virus, Eventbrite said they mobilized to strengthen Eventbrite and support its creators by migrating live events, flexed on their refund policy and partnered... Read more
Broadway Shutdown Extended Through Labor Day Weekend
Broadway theaters will remain shuttered throughout the summer, the Broadway League revealed Tuesday. An exact return date is yet to be determined however the League is offering ticket exchanges refunds on all productions scheduled through September 6 as the Great White Way continues its unprecedented shutdown. “While all Broadway... Read more
Ticketmaster Draws Backlash As It Rolls Out Refund Request Period
When Ticketmaster quietly updated its refund policy last month, the ticketing giant received harsh backlash from fans. Now, the company has opted to allow refund requests, but fans are still not satisfied. Originally, fans were able to receive refunds “if your event is postponed, rescheduled, or cancelled,” however, early... Read more