Ticketmaster Walks Back COVID Requirements After Fierce Backlash
A report on Ticketmaster’s purported plans to tie event access to personal health data set the company into damage control mode over the weekend. The Live Nation Entertainment-owned giant issued “clarifications” over the policy, which drew sharp criticism from some who viewed it as invasive and rife for potential... Read more
NCAA Announces Single Location March Madness 2021 Tournament
Due to the logistical problems presented by the shifting status of various regions and COVID status, the NCAA has decided to hold its NCAA men’s basketball tournament in one location for 2021. March Madness, which generates enormous revenue from both TV deals and ticket sales for the NCAA, was... Read more
Ticketmaster Data Breach Leads to £1.25 Million Fine
A 2018 Ticketmaster data breach has resulted in a £1.25 million fine from the Information Commissioner’s Office (ICO). Personal and payment information was accessed in the breach, which may have involved as many as 9.4 million customers in Europe and more than a million in the UK. Ticketmaster says... Read more
Cleveland Cavaliers, Rocket Mortgage Field House Sign With SeatGeek
SeatGeek will be the new ticketing provider for Rocket Mortgage FieldHouse and its tenants including the NBA’s Cleveland Cavaliers, announcing the partnership Thursday. The deal will include SeatGeek’s deployment of its ticketing technology at both the Cleveland venue and nearby Canton Civic Center. Beyond the Cavaliers, the deal includes... Read more
Report: Ticketmaster Plans to Require COVID Data Access For Events
A report in Billboard this week indicates that Ticketmaster is taking steps towards requiring access to consumer medical information as a part of its “fan safety” plans for live events to return at scale. The plan, according to Dave Brooks, involves data sharing between Ticketmaster, third party health companies,... Read more
Arena Audit Shows Holdbacks, Not “Bots” or Brokers to Blame for Ticket Issues
An audit performed by government officials in Hawaii concluded that promoter and venue holdbacks are generally the culprit when consumers can’t get tickets to events, flying in the face of the excuses that ticketing and promotor interests use whenever consumers take issue with availability. The audit of the Blaisdell... Read more
Viagogo Pitches Sale of Non-North American StubHub Business to Appease Regulators
Viagogo is reportedly willing to sell off all but the U.S. and Canada-based StubHub businesses to appease regulators, according to reporting from the UK. The proposed sale of the assets held for less than a year are in response to the Competition and Markets Authority (CMA), which has thus... Read more
German Study Suggests Safe Indoor Concerts Possible Despite COVID
Preliminary results from a scientific study in Germany had good news for live music and sports fans, as they showed promising results for safely holding events indoors amid the pandemic. Researchers put together a live concert in front of volunteers in the summer, and their findings suggested that certain... Read more
Live Event Stocks Soar After Positive COVID Vaccine News
The path back to full-scale live events across the globe got a big boost Monday from Pfizer. The pharmaceutical giant announced that early results from its coronavirus vaccine trial suggested that it is robustly effective in preventing the COVID-19 disease. It hopes to receive emergency authorization for the two-dose... Read more
Ticketmaster Rebrands Anti-Resale Tech For COVID Safety
Ticketmaster this week announced its SmartEvent suite of ticketing technology, essentially rebranding existing anti-resale products as useful for event operators looking to reopen with coronavirus safety measures in mind. Packaged together in SmartEvent are tools designed to allow for varying capacity rules, distancing needs, and data harvesting able to... Read more