Fans Sue Citing Deception, Fraud in Taylor Swift Tickets Fiasco
More than two dozen fans have filed lawsuits against Ticketmaster over the Taylor Swift tickets fiasco, alleging that the ticketing giant and Live Nation Entertainment subsidiary engaged in fraud, price fixing, antitrust violations, and even “intentional deception.” The lawsuit was filed in California – where both Ticketmaster and Live... Read more
Senators Push BOTS Inquiry As Taylor Swift Fallout Continues
A pair of U.S. Senators are asking the Federal Trade Commission about “bot” attacks in ticketing, questioning whether or not the nefarious software played a role in the disastrous Taylor Swift Eras Tour presale in November. Senators Marsha Blackburn (R-Tenn.) and Richard Blumenthal (D-Conn.), the Ranking member and Chair... Read more
AEG: Exclusive Contracts Left Swift “No Choice” But Ticketmaster
Taylor Swift’s tour promoter did not mince words in placing blame on the disastrous Eras Tour ticket sale with Ticketmaster, telling CNBC it had “no choice” but to use Live Nation Entertainment’s ticketing company due to the massive number of exclusive contracts it has with venues in the United... Read more
U.S. Senate to Hold Hearing on Competition in Ticketing Industry
Senators Amy Klobuchar (D-MN) and Mike Lee (R-UT) announced plans to hold a hearing to examine the lack of competition in the ticketing industry in the wake of the Taylor Swift debacle that has dominated headlines for more than a week. The senators are the Chair and Ranking Member... Read more
Mobile App Crash Strands Fans Outside of FIFA World Cup Games
Mobile app issues are being blamed for spectators being locked out at some FIFA World Cup matches, with tournament officials “working on solving the issue” according to a tweet posted to the official FIFA Media account on Monday. Fans for at least two contests – England vs. Iran and... Read more
Bruce Springsteen Shrugs Off Criticism of Dynamic Ticket Pricing
Bruce Springsteen shrugged off criticism of his allowing for “dynamic” surge ticket pricing when his 2023 E Street Band tour dates went on sale earlier this year, which drew widespread fan condemnation and anger. The singer defended the prices – which some fans complained were surged into multiple thousands... Read more
Taylor Swift Blasts Ticketing Debacle, Apologizes to Fans
Taylor Swift, whose Eras Tour ticketing presale has dominated headlines for a week, apologized to her fans in an Instagram story while simultaneously blasting Ticketmaster for the botched sale. Swift’s fans complained massively over system errors and other troubles with the tour ticket sales last week, which has landed... Read more
Lawmakers Demand Ticketmaster Probe After Taylor Swift Fiasco
A consortium of House Democrats is calling on the Department of Justice to take action against Ticketmaster/Live Nation, with 31 signing a letter addressed to Attorney General Merrick Garland that was made public on Friday. The letter asks for Garland and the DOJ to open a formal investigation of... Read more
Skoufis, Others Question Ticket “Holdbacks” in Taylor Swift Mess
There is no question that a massive swell of demand is responsible for a lot of the mess that consumers experienced during this week’s Taylor Swift Eras Tour ticket sales disaster. With the artist fresh off a history-making week where she had all ten spots atop the Billboard singles... Read more
Justice Dept. Has Opened Anti-Trust Investigation of Live Nation
The Department of Justice has an open investigation regarding Live Nation Entertainment, according to sources of the New York Times. The investigation is focused on whether or not Ticketmaster’s parent company “has abused its power over the multibillion-dollar live music industry,” according to the newspaper. News comes amid a... Read more