RazorGator has reportedly been missing payments to brokers for tickets sold on its marketplace, and may have suddenly ceased operations, according to Dave Brooks of Amplify and Billboard. Brooks tweeted on Tuesday afternoon that he stopped by the company’s southern California headquarters, only to be informed that they were no longer in business:
— Dave Brooks (@RealDaveBrooks) February 27, 2018
Yesterday, Amplify published a letter sent from the National Association of Ticket Brokers to RazorGator over the weekend, expressing “concerns voiced by certain Members regarding accruing receivables.” The letter requested that RazorGator respond with its current status, in order to give NATB members “a measure of protection and comfort,” and requesting that the company change its policy to one where brokers listing tickets with the resale site were paid upon confirmation of a sale.
That letter, written by Gary Adler and addressed to RazorGator CEO Nima Moayedi, was dated February 23rd. It was requested that the company respond by the close of business on Monday the 26. We confirmed with Mr. Adler that the letter had originated from his office.
TicketNews attempted to contact RazorGator staff to request a response to the NATB letter as well as the rumors that the company was experiencing a liquidity crisis similar to the one which brought down Scorebig in 2016. The email address listed on the company’s website as a media contact came back as invalid on Tuesday morning, and an email to the email address indicated as Moayedi’s went unanswered later in the day. The company website appears to still be operational, but listings for individual events don’t show any inventory. And a call to the company’s listed customer service number indicated that there were no agents available (at 3 p.m. local time).
According to Brooks’ Amplify story, Adler sent a separate email to members of the organization urging them to hold off from cancelling any orders sold but not yet paid. “For tickets currently delivered to end users for which the seller has NOT been paid, NATB recommends its Members do NOT cancel these tickets,” Adler wrote.
We will update this ongoing story as more information becomes available.