Vegas Golden Knights season ticket holders were told their memberships were revoked after selling or attempting to sell game tickets.
Cheryl Rosso-Streitz, a retiree living in St. George, told KTNV that she had sold tickets to a few games since her husband was dealing with health issues and could no longer travel. While she sold some seats and gave some tickets away, she still attended over 30 games. However, after the inaugural season ended, she received an email that her membership had been revoked.
Rosso-Streitz had spent over $10,000 for last year’s season tickets for herself and her husband, Fox 5 reports. She explained that she wasn’t even selling the tickets to gain money because in the end, she lost money.
“They thought I had the behaviors of a professional broker,” Rosso-Streitz told KTNV. “[The email] just said, basically, it’s not up for discussion. Decision’s made and that’s it.”
Rosso-Streitz, known as a superfan of the team, was not at the preseason opener this year. She said that her friends were in shock to not see her there.
“I just told [my friends] I didn’t renew and they are like, ‘A huge fan like you? Why wouldn’t you renew?'” she said. “I’m just embarrassed. The amount of money time and energy I spent on this team, this is just like a huge slap in the face.”
Additionally, season ticket holder Justin Guadry received the email cancelling his membership, but he never even sold his tickets. He told Fox 5 that he was a part of a few Facebook groups where members could sell tickets and he talked to a few people about games he couldn’t go to. Guadry, who lives in Canada, spends winters in Vegas.
“The email said they knew I was selling tickets,” he said. “I was honestly looking forward to making relationships and connections with people that I could always sell my tickets to.”
Another season ticket holder who was in the same seating section as Rosso-Streitz, Warren Taylor, said he thinks fans like Rosso-Streitz had their membership unfairly revoked. While he agrees with the team’s policy against ticket resale, he said that people like Rosso-Streitz and her husband “don’t seem to be ticket resellers to me.”
“They’re just regular fans that for whatever reason can’t make all the games,” he said.
Taylor, who signed on for a 5-year membership with the Golden Knights, told the publication that he has found a community as a ticket holder and doesn’t want to lose his membership in any way. After seeing what happened to Rosso-Streitz and other members, he is concerned about missing some of the games.
“What if I can’t make four or five or ten of them?” Taylor questioned. “What happens? Next year am I going to find myself losing my tickets for giving them to clients or friends? I’m just not sure what to think now.”