Music fans always have trouble securing their passes to a huge festival when tickets go on sale, but when Burning Man’s site experienced technical difficulties during the on sale period, buying tickets seemed even more strenuous than usual.

Burners are used to waiting in the virtual queue to buy tickets. This year, Burning Man changed its ticketing policy in hopes to bring more seclusion to the event – which has been plagued over the past few years by social media influencers simply trying to sell products while in the desert.

Yesterday, 23,000 tickets and 10,000 vehicle passes were up-for-grabs at 12 p.m. PT, when the site started to break down.

Would-be festival goers were booted out of line, told tickets were sold out, or incorrectly kicked-off the site for alleged cheating. Others pointed out an “invisible” button that would lead to checkout or a nonexistent access code.

After waiting hours in line, some prospective buyers were met with a site glitch that read: “you are too early for this sale,” although it had started hours beforehand.

Then, people were met with an error code that said “the main sale has ended,” while others successfully made it through the mess.

Burning Man is set to take place from August 25 to September 2 in Nevada’s Black Rock Desert.

Visit Ticket Club to find tickets that are still available to this year’s event

Last Updated on April 11, 2019 by Olivia Perreault