FTC Online Ticket Sales Workshop Schedule Announced FTC Online Ticket Sales Workshop Schedule Announced
Coming less than two weeks away on June 11, the FTC Online Ticket Sales Workshop – “That’s the Ticket” – will feature three panel... FTC Online Ticket Sales Workshop Schedule Announced

Coming less than two weeks away on June 11, the FTC Online Ticket Sales Workshop – “That’s the Ticket” – will feature three panel discussions and a keynote, according to the schedule the organization released this week detailing the day’s discussions. A who’s who of industry professionals and economic experts are on the docket for the event, which kicks off with welcoming remarks from FTC Commissioner Rebecca K. Slaughter at 9:30 a.m.

The FTC online ticket sales workshop is free and open to the public, and will take place at the Constitution Center, located at 400 Seventh St. SW in Washington D.C. It will also be webcast on the FTC website and live tweeted (using #FTCticket) according to the press release announcing the schedule.

The day-long workshop will feature four panel discussions. The morning sessions will focus on ticket bots and the BOTS Act and on consumer protection issues around ticket availability. The afternoon sessions will consider the adequacy of ticket price and fee disclosures and other ticketing practices that can cause consumer confusion.

Following Slaughter’s opening remarks, University of Chicago Booth School of Business Economics Professor Eric Budish will provide a keynote address, expected to begin at or around 9:45 a.m. The first panel will then focus on Bots and the BOTS Act, with Mamie Kresses, an attorney in the FTC’s Division of Advertising Practices moderating. Participants in the panel are Gary Adler of the National Association of Ticket Brokers, Rami Essaid of Distil Networks, David Marcus of Ticketmaster, Jeff Poirier of StubHub, Joe Ridout of Consumer Action, and Noah Stein of the New York Attorney General’s Office.

After a short break, the second panel, “Other Consumer Protection Issues around Ticket Availability” is scheduled for 11:30 a.m. and will also be moderated by Kresses as well as Budish. Adler, Marcus, Poirier, Ridout and Stein will also sit on this second panel, joined by Russell D’Souza of SeatGeek and Bob Roux of Live Nation Entertainment.

The third panel, which is scheduled for 1:45 p.m. after a break for lunch, is titled “The Adequacy of Ticket Price and Fee Disclosures.”it will be moderated by Michael Ostheimer, Attorney in the Division of Advertising Practices of the FTC. D’Souza is the lone holdover on this panel from the morning. He will be joined by Laura Brett of the Better Business Bureau, Sarra Fisher Ellison of the Economics Department at Massachusetts Institute of Technology, Anna Laitin of Consumer Reports, John Lawrence of StubHub, Tamara Mendelsohn of Eventbrite, and Patti-Anne Tarlton of Ticketmaster.

Wrapping up the panels on the day is a discussion titled “Consumer Confusion: What and From Whom and I Buying? – moderated by Devon W. Domond, also of the FTC’s Division of Advertising Practices. Joining the discussion are TicketNetwork CEO Don Vaccaro, joh  Breyault of National Consumers League, Gilbert Hoover of The Shubert Organization, Katy McCabe of Google, Michael Marion of the International Association of Venue Managers, Michael Newquist of Ultimate Fighting Championship, Carl Szabo of NetChoice, and Parul Shah of the United Kingdom’s Competition & Markets Authority. That is scheduled for a 3 p.m. start.

At 4 p.m., the FTC Online Ticket Sales Workshop will close with remarks from Mary K. Engle, Associate Director of the Division of Advertising Practices, FTC.

The full schedule and speaker slate is below, and also available as a downloadable PDF at the FTC’s website.

Further reading: Why Everyone in Tickets Needs to be at the FTC Online Ticket Sales Workshop

That’s the Ticket – An FTC Workshop about Online Ticket Sales

June 11, 2019, Washington D.C.

9:30 a.m. – Welcoming Remarks

Rebecca K. Slaughter
Commissioner, Federal Trade Commission

9:45 a.m. – Keynote Speaker

Eric Budish
Professor of Economics, The University of Chicago Booth School of Business

10:15 a.m. – Panel 1-A: Bots and the BOTS Act

Gary Adler
Executive Director and Counsel, National Association of Ticket Brokers

Rami Essaid
Co-Founder, Chief Product Officer, Distil Networks

David Marcus
Executive Vice President, Head of Ticketmaster Music, Ticketmaster

Jeff Poirier
General Manager of Music, Theatre & Performing Arts, StubHub

Joe Ridout
Manager of Consumer Services, Consumer Action

Noah Stein
Assistant Attorney General, Bureau of Internet & Technology, New York Attorney General’s Office

Moderator: 

Mamie Kresses
Attorney, Division of Advertising Practices, Federal Trade Commission

11:15 a.m. – Break

11:30 a.m. – Panel 1-B: Other Consumer Protection Issues Around Ticket Availability

Gary Adler
Executive Director and Counsel, National Association of Ticket Brokers

Russell D’Souza
Co-Founder, SeatGeek

David Marcus
Executive Vice President, Head of Ticketmaster Music, Ticketmaster

Jeff Poirier
General Manager of Music, Theatre & Performing Arts, StubHub

Joe Ridout
Manager of Consumer Services, Consumer Action

Bob Roux
President of United States Concerts, Live Nation Entertainment

Noah Stein
Assistant Attorney General, Bureau of Internet & Technology, New York Attorney General’s Office

Moderators:

Mamie Kresses
Attorney, Division of Advertising Practices, Federal Trade Commission

Eric Budish
Professor of Economics, The University of Chicago Booth School of Business

12:30 p.m. – Lunch Break

1:45 p.m. – Panel 2: The Adequacy of Ticket Price and Fee Disclosures

Laura Brett
Director, National Advertising Division of Better Business Bureau National Programs

Russell D’Souza
Co-Founder, SeatGeek

Sara Fisher Ellison
Senior Lecturer, Massachusetts Institute of Technology’s Economics Department

Anna Laitin
Director of Financial Policy, Consumer Reports

John Lawrence
Regulatory and Compliance Counsel, StubHub

Tamara Mendelsohn
Vice President and General Manager of Consumer, Eventbrite

Patti-Anne Tarlton
Executive Vice President of Venues and Promoters, Ticketmaster

Moderator:

Michael Ostheimer
Attorney, Division of Advertising Practices, Federal Trade Commission

2:45 p.m. – Break

3:00 p.m. – Panel 3: Consumer Confusion: What and From Whom Am I Buying?

John Breyault
Vice President for Public Policy, Telecommunications, and Fraud, National Consumers League

Gilbert Hoover
Vice President and General Counsel, The Shubert Organization

Katy McCabe
Senior Policy Advisor, Global Product Policy Team, Google

Michael Marion
Chairman, International Association of Venue Managers

Michael Newquist
Vice President of Event Marketing & Ticketing, Ultimate Fighting Championship

Carl Szabo
Vice President and General Counsel, NetChoice

Parul Shah
Assistant Director, United Kingdom’s Competition & Markets Authority

Don Vaccaro
Founder and Chief Executive Officer, TicketNetwork

Moderator:

Devin W. Domond
Attorney, Division of Advertising Practices, Federal Trade Commission

4:00 p.m. – Closing Remarks

Mary K. Engle
Associate Director, Division of Advertising Practices, Federal Trade Commission

Sean Burns Editor

Sean Burns is the editor of TicketNews.com. He has served as a reporter, editor and website administrator since the early 2000s. He holds a BA in journalism from Loyola University and a MA in Liberal Arts from Johns Hopkins. He can be reached via email at [email protected]