After limited trials of paperless ticketing earlier this year, pop-rock musician John Mayer has elected to go entirely paperless for his upcoming Battle Studies Summer Tour.
Mayer first tested the paperless process in select markets on the first leg of the Battles Studies Tour. That trial focused on prime seating locations only, but his summer tour will take paperless ticketing to the next level when widespread onsales begin on April 17 and April 23-24.
“For the very first time, ALL pavilion seats at amphitheaters on this tour will be paperless,” reads a notice on the singer-songwriter’s official Web site. “You must bring the credit card used to purchase your tickets and a valid ID in order to enter the venue.”
Only two stops on the tour will not use paperless technology implemented by Ticketmaster — Hersheypark Stadium in Hershey, PA, and Usana Amphitheatre in Salt Lake City, UT. For these two dates, Mayer’s site notes, “Paperless ticketing not available. Premium seat locations will be forced Will Call.”
While paperless tickets have come under fire by some opponents for their lack of transferability, Mayer is allowing fans to resell tickets — but only through the Ticketmaster-operated TicketExchange. On Ticketmaster.com, event listings for Mayer are accompanied by the following explanation of the TicketExchange platform:
Paperless TicketExchange is the safe and secure place for buying and selling tickets online. It’s the worry-free source for real tickets. Tickets purchased on TicketExchange are guaranteed to get you in. The seller’s original tickets are canceled and a new set is issued for you.
Paperless tickets are non-transferable, however fans unable to attend the event may have an opportunity to post their tickets for sale on TicketExchange for the face value price, where TicketExchange is made available.
Mayer is not the first artist to utilize paperless ticketing for an entire tour. Ticketmaster introduced paperless ticketing in early 2008, using the process exclusively for Tom Waits’ acclaimed Glitter and Doom Tour.
Most recently, Miley Cyrus chose paperless ticketing for her 2009 headlining tour. The Disney starlet’s decision was interpreted largely as a response to the ticketing disaster of her 2007 “Hannah Montana” tour. A combination of ticket holdbacks and quick sell-outs in most markets caused secondary market prices to skyrocket, resulting in parent protests and state legislative furor.
Mayer’s summer tour leg officially launches with a July 16 concert at Verizon Wireless Amphitheatre in Charlotte, NC, and concludes eight weeks later on September 11 at Cruzan Amphitheatre in West Palm Beach, FL. Train, The Avett Brothers and Owl City will all share opening duties throughout the tour.
The next concert of Mayer’s spring tour takes place tonight, April 1, at General Motors Place in Vancouver, BC. North American performances are booked through April 10 at United Center in Chicago, IL, though jaunts through the Asia-Pacific region and across Europe will keep Mayer on the road through the first days of June.
John Mayer itinerary:
(Dates are subject to change.)
June 26 | Bridgeview, IL | Crossroads Guitar Festival |
July 16 | Charlotte, NC | Verizon Wireless Amphitheatre |
July 17 | Raleigh, NC | Time Warner Cable Music Pavilion |
July 18 | Virginia Beach, VA | Virginia Beach Amphitheater |
July 21 | Wantagh, NY | Nikon At Jones Beach Theater |
July 24 | Scranton, PA | Toyota Pavilion At Montage Mountain |
July 25 | Hershey, PA | Hersheypark Stadium |
July 27 | Cincinnati, OH | Riverbend Music Center |
July 28 | Clarkston, MI | DTE Energy Music Theatre |
July 30 | Camden, NJ | Susquehanna Bank Center |
July 31 | Bristow, VA | Jiffy Lube Live |
August 1 | Burgettstown, PA | First Niagara Pavilion |
August 3 | Holmdel, NJ | PNC Bank Arts Center |
August 6 | Mansfield, MA | Comcast Center |
August 7 | Hartford, CT | Comcast Theatre |
August 8 | Saratoga Springs, NY | Saratoga Performing Arts Center |
August 10 | Toronto, ON | Molson Canadian Amphitheatre |
August 11 | Darien Center, NY | Darien Lake Performing Arts Center |
August 13 | Cuyahoga Falls, OH | Blossom Music Center |
August 14 | Tinley Park, IL | First Midwest Bank Amphitheatre |
August 15 | Noblesville, IN | Verizon Wireless Music Center |
August 18 | Phoenix, AZ | Cricket Wireless Pavilion |
August 20 | Mountain View, CA | Shoreline Amphitheatre |
August 21 | Wheatland, CA | Sleep Train Amphitheatre |
August 22 | Los Angeles, CA | Hollywood Bowl |
August 24 | Irvine, CA | Verizon Wireless Amphitheater |
August 25 | Chula Vista, CA | Cricket Wireless Amphitheatre |
August 31 | Salt Lake City, UT | Usana Amphitheatre |
September 1 | Morrison, CO | Red Rocks Amphitheatre |
September 4 | Dallas, TX | Superpages.com Center |
September 5 | The Woodlands, TX | The Cynthia Woods Mitchell Pavilion |
September 6 | Orange Beach, AL | Amphitheater At The Wharf |
September 8 | Atlanta, GA | Aaron’s Amphitheatre At Lakewood |
September 10 | Tampa, FL | Ford Amphitheatre |
September 11 | West Palm Beach, FL | Cruzan Amphitheatre |
12 Comments
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If you own something you have the right to sell it @ whatever price that you choose!!!
John will have NO trouble filling up Riverbend in Cinnci. Number one, it isn’t that huge and number 2, we LOVE him out here ( and he has some pretty good bands tagging along as well.) I would think everyone would be THRILLED not to pay STUBHUB and the rest of the scalpers out there for a descent seat!@!
Good luck, Mr. Azoff and Mr. Mayer.
You still won’t be able to recoup your entire purchase cost by selling for face value on TicketExchange because of the fees taken out to sell there. Ticketmaster gets fees from both the buyer and the seller. Nice monopoly.
Good Luck filling those up, when will the realize that this will not work??
Hate to tell you JM, but if you are correct, and somehow John Mayer does sell out, and you won’t be able to pay scalpers or Stubhub, then how exactly will you attend the show? Unless you get tickets right when they go on sale you will never be able to purchase tickets to see any show. Nobody in their right mind is selling tickets for under face value on an exchange when they are worth triple. Could you imagine buying a house off a broker, never being able to rent it, and only being able to resell it through him, for 1/3rd of market value? That is what Ticketmaster is doing here.
No worries, the market will balance itself out in time. It may be a battle between brokers and TM, but the real casualties of war is the fans and the artist who will be playing in a concert of half filled stadiums.
Yes, the market will balance itself out. And because the artists and promoters do not want to play to a half filled stadium they will have to price accordingly.
What an ego this guy has
I hope ticket prices are cheap because I can’t imagine more then 1/2 full capacity in most of these venues
Really John? Really? Let’s break out some sales data from your 2008 summer tour:
% Sold
West Palm Beach: 58%
Tampa: 61%
Alpharetta: 92%
Raleigh: 50%
Hartford: 55%
Darien Center: 62%
Burgettstown: 45%
Charlotte: 57%
Phoenix: 49%
Mountain View: 93%
Wheatland: 72%
Salt Lake City: 58%
Cuyahoga Falls: 59%
Columbia: 86%
Mansfield: 72%
Camden: 64%
Toronto: 38%
Noblesville: 60%
Maryland Heights: 63%
Milwaukee: 92%
You sure you want to restrict sales? Good luck.
I really don’t see the upside for doing this with all of the seats. The best seats, I can see it, because fans will buy those right away regardless of the restrictions. But why give someone a reason not to buy a crappy seat way back in the pavillion?
If brokers want to buy those crappy seats and (foolishly) try to re-sell them, shouldn’t your attitude be “go ahead”? This isn’t a Garth Brooks tour where the crappy seats are gone in minutes.
They will end up give away free tickets when it doesn’t sell out?