California resident Tiana Adams has filed a complaint against Live Nation Entertainment after being denied a refund for tickets to a Janet Jackson concert that was postponed for over a year, according to Legal News Online.
Adams, like many others, purchased tickets in 2015 for the Unbreakable World Tour set for the following year, and was disappointed to hear that the singer was suddenly axing 75 tour dates in order to start a family with husband Wissam Al Mana. In a video posted to Twitter, Janet explains to her fans, “I thought it was important that you be the first to know. My husband and I are planning our family so I’m going to have to delay the tour. Please understand that it is important I do this now. I have to rest up. Doctor’s orders. But I have not forgotten about you. I will continue the tour as soon as I possibly can”. She goes on to thank her dancers, band, crew, and Live Nation for their “loyal partnership and support”.
Adam’s show was supposed to be held in January 2016, but the suit stated the tour would be postponed until 2017. No specific dates were set. It was announced much later that Jackson would not be reviving the incomplete Unbreakable Tour, but instead incorporating the postponed dates into her new tour called State of the World, which is currently underway.
Adams alleges that she contacted the ticketers for a refund. Given the huge discrepancy in the concert’s timeline and ambiguity of the rescheduling, she was not expected to be denied her money back. The only explanation for refusal was that the show was postponed and not cancelled.
Tiana Adams filed a complaint on behalf of all others similarly situated in the Riverside Superior Court against Live Nation Entertainment Inc., Vivid Seats LTD and Does 1 through 25 alleging violation of the Consumer Legal Remedies Act. She requests a trial by jury and seeks injunctive relief, all legal fees and any other relief as this court deems just. She is represented by Lee A. Sherman and Kyle R. Dinicola of Callahan, Thompson, Sherman & Caudill LLP in Irvine, California.
The case was removed to U.S. District Court for the Central District of California on July 25 by the defendant.