This past weekend, The Killers played a show at Swansea’s Liberty Stadium in the U.K., but fans were forced to use toilets outside of the venue which led to huge lines. Concertgoers missed portions of the show and are now demanding refunds.

According to WalesOnline, those who purchased seats inside the venue were able to use toilets inside of the concourse, but fans who had general admission/standing tickets had to wait in lines outside. During the show, the crowd took to Twitter, saying that the venue should be held accountable.

“Who decided to get porter cabins as toilets for 20,000 people?” one fan questioned. “30-40 minutes to get out, queue and get back in. Absolute shambles organisation @LibertyStadium…@thekillers come to the proper part of Wales next time.”

ticketflipping provides valuable tools for ticket resale professionals

Sam Jones, a fan who traveled from Cardiff to see the concert, told WalesOnline that although she had been to the stadium before for other shows, this was the “most ridiculous I’ve seen it.” She said that everyone was being herded out of two small exits and people were getting angrier as the time went on.

“I was furious,” Sam said. “I missed the first three songs because I was queuing for an hour to use the loo. A lot of the women in the queue were furious, saying they had basically spent £65 for a wee!”

Others stated that they had to relieve themselves in a bush outside in order to get back in time, leaving fans requesting refunds and even boycotting the venue for future shows.

The venue has not made any comments about the situation, nor explained if this will be fixed for future shows at the stadium.

The Killers are currently on tour in support of their latest record, Wonderful Wonderful. Tomorrow, they are slated to perform at O Son De Camino in Santiago De Compostela, Spain. The group will continue to play shows throughout Europe, The UK, Canada, and Asia this year. Check out the full list of remaining tour dates below.

Visit Ticket Club to find tickets to see The Killers on tour this year. 

The Killers Tour Dates 2018

06/26 — Dublin, IE @ RDS Arena
06/28 — Santiago De Compostela, ES @ O Son De Camino
06/29 — Lisbon, PT @ Rock in Rio
07/01 — Saint Gallen, CH @ Openair St. Gallen
07/06 — Werchter, BE @ Rock Werchter
07/08 — Glasgow, UK @ Trnsmt Festival
07/13 — Bolton, UK @ Macron Arena
07/14 — Suffolk, UK @ Latitude Festival
07/18 — Nyon, CH @ Paleo Festival Nyon
07/20 — Benicassim, ES @ Benicassim International Festival
07/21 — Cuxhaven, DE @ Deichbrand Festival
07/22 — Paris, FR @ Lollapalooza
07/24 — Helsinki, FI @ Hartwall Arena
07/26 — Esch-Sur-Alzette, LU @ Rockhal Luxembourg
07/29 — New York, NY @ Panorama Music and Arts Festival
09/09 — Vancouver, BC @ Skookum Festival
09/12 — Tokyo, JP @ Budokon
09/13 — Higashi-Osaka, JP @ Zepp Bayside
09/15 — Singapore, SG @ Singapore Grand Prix
09/17 — Bangkok, TH @ Thunder Dome
09/19 — Hong Kong, HK @ Asia World-Expo