Questions We’d Like to See Answered at the FTC Online Ticket Sales Workshop
On Tuesday morning, the attention of the ticket-buying world will be fixed firmly on Washington D.C., as the Federal Trade Commission hosts its Online Ticket Sales Workshop, set to begin at 9:30 AM. The schedule and panels are posted, so we have a general idea of the topics that... Read more
StubHub, Ticketmaster Under Investigation for Misleading UK Consumers
According to The Mirror, research on the secondary ticket market published by Which? has revealed enough information to warrant an investigation by the Competition and Markets Authority in Great Britain. The Which? research found that as much as a quarter of all ticket inventory for major music, theatre, and sporting... Read more
Stevie Nicks Ticket Complaint Shows Ticketmaster May Have Violated FTC Rule
In February of this year, a customer sent a complaint to New York Attorney General Eric Schneiderman detailing a customer service interaction with Ticketmaster. The customer did not receive their tickets on the listed delivery date, and when contacted neither Ticketmaster, nor the venue would issue the customer the... Read more
Ontario Announces Consumer Protection Bill with New Ticket Sale Rules
After the outcry from fans who could not score tickets to last year’s The Tragically Hip (possibly) farewell tour, Ontario government promised to look into reforming ticket resale legislation. Today, Ontario announced they will move forward with plans to reform, and grouped ticket resale in with a number of... Read more