A second congressional committee has demanded answers from Live Nation Entertainment and Ticketmaster regarding concerns about “potentially unfair or deceptive practices” in ticketing, stemming from the recent Taylor Swift ticket sales chaos. Senior members of the House Energy and Commerce Committee expressed their concerns in a letter to Live... Read more
While Ticketmaster provides a leading voice in opposition to what they characterize as “deceptive practices” in the secondary ticketing marketplace, a consumer complaint in New York makes it clear that Ticketmaster may be guilty of a little deception itself, particularly as it pertains to its own operation within that... Read more
by Jordan Colburn, Reposted with permission from JordanColburn.com Update: An Ebay employee reached out to me on twitter and claimed to have lodged an internal complaint (Ebay is StubHub’s parent company). They followed up in a public tweet: “StubHub is continually testing features to improve the customer experience. We... Read more
