“Massive Customer Service Problem” with Hamilton’s West End Delay
Customers anticipating the arrival of the critically acclaimed hit musical Hamilton in London’s West End were disappointed enough to discover that a delay in renovations to the theatre would result in a later opening night than planned. Ticket-holders affected by the delay were luckily told they could redeem them... Read more
For Once, Hamilton Holdbacks Save the Day for Consumers
Imagine the feeling of securing tickets for the astonishingly popular show Hamilton as it begins its run in London’s famed West End. Then reverse it and multiply it by two – because that’s what just happened to hundreds of fans in Great Britain. Cameron Mackintosh, owner of the Victoria... Read more