Fresh on the heels of the company’s problems relating to alleged fraud with Olympics tickets, UK-based Xclusive Leisure & Hospitality is now reportedly in further trouble over thousands of unfulfilled orders for tickets to the recent Reading, Leeds and V festivals.
More than 4,300 fans who bought tickets to the popular festivals and the Olympics through the company’s Web sites were stiffed, according to BBC News, which has prompted a blizzard of complaints against the company.
All told, more than 18,000 tickets were reportedly never delivered to paying customers. The company is now shut down, as are its Web sites.
Xclusive allegedly sold tickets to the events through dozens of Web sites, including BeijingTicketing and Beijing-Tickets2008. Customers who bought tickets from one of the sites with a credit card are urged to contact their credit card company, if they haven’t done so already.
Last week, Eric Baker, CEO and co-founder of the highly reputable UK ticket Web site viagogo.com, warned consumers against these kinds of situations, because “people can create very elaborate but phony Web sites” very easily. “You have to make sure that you know the source you’re buying from.”