“National Association of Ticket Brokers (NATB) – Members to Issue Full Refunds or Credits for Cancelled Michael Jackson Shows”
WASHINGTON, DC (PRNewswire) June 29, 2009 – The National Association of Ticket Brokers (“NATB”) announced today that, as per its Code of Ethics and policies, all of its members are required to issue refunds and/or credits for the full purchase price including the service fees charged by them for tickets purchased from them for the shows cancelled due to the untimely and tragic death of Michael Jackson. In fulfilling its role as an association formed by, and consisting of, dedicated ticket brokers to promote consumer protection and advocacy, the NATB calls on Ticketmaster and all other primary sellers of these event tickets to follow suit by ceasing their practice of retaining fees on tickets sold for cancelled events so that all ticket buyers get full refunds.
NATB General Counsel, Gary Adler, stated: “At the this time of profound sadness with the passing of Mr. Jackson, we must not lose sight of the fact that fans who bought tickets for the cancelled shows should not bear the burden of additional disappointment by not receiving full refunds or credits for their ticket purchases. It is the hallmark of the NATB to be certain that the interests of fans and consumers be held at the forefront.”
About the National Association of Ticket Brokers (NATB)
The National Association of Ticket Brokers (NATB) was formed in 1994 by a group of leading ticket brokers, involved in the sale of sports, concerts and theater admission tickets, for the purpose of establishing an industry-wide standard of conduct and to create ethical rules and procedures to educate the public concerning ticket-brokering services and to serve the primary goal of the NATB, promoting consumer protection. All members of the NATB are dedicated to the principle of assuring the public that dealings with NATB members are conducted with integrity, reliability and convenience. To this end, the NATB has created procedures that permit the public to report improper and unethical conduct by ticket brokers, and to disseminate consumer protection warnings and guidelines. Through self-governance, the NATB has provided many enhanced protections for ticket-buying consumers. The NATB has worked with law enforcement agencies across the country, state and federal legislators and the NFL and other professional sports leagues and teams, to accomplish these goals, and has been vital in the NFL’s fight against counterfeit and stolen tickets. More information about the NATB is available at http://www.natb.org.