Ticketmaster Crashes During High-Volume Harry Potter Verified Fan Registration Ticketmaster Crashes During High-Volume Harry Potter Verified Fan Registration
Harry Potter and the Cursed Child tickets go on sale later this month through Ticketmaster Verified Fan, meaning those who want (a chance) to... Ticketmaster Crashes During High-Volume Harry Potter Verified Fan Registration

Harry Potter and the Cursed Child tickets go on sale later this month through Ticketmaster Verified Fan, meaning those who want (a chance) to buy tickets had to begin the process yesterday. So many HP fans rushed to register for the program, though, that Ticketmaster could not keep up.

The Verified Fan program, created by Ticketmaster to identify “real fans” from resellers, prides itself on being in the interest of customers’ convenience. Some revere it, some resent it; all recognize that it is not the easiest of ticket-buying processes.

Verified Fan registration began yesterday, Sunday 10/1, at 10 AM ET. The page experienced such an immediate influx of visitors hoping for a chance at being chosen that it became excessively slow for some and for others, did not work at all. Fans reported a complete crash, or complained of inputting information time and time again without receiving a confirmation email. Harry Potter and the Cursed Child‘s Twitter account responded to complaints shortly after registration began:

Ticketmaster later added:

Despite this reassurance, hardcore wizard world fans did not cease to freak out.

Others cracked jokes.

Some expected nothing less.

Harry Potter and the Cursed Child is Rowling’s eighth story in the Harry Potter series, and the first to be written as a screenplay. The production is based on the story written by Rowling alongside Jack Thorne, who scripted the play, and John Tiffany, who will direct.

If you are one of many who struggled to register yesterday morning, you can still sign up until Thursday, October 5. Ticketmaster assures that time of registration does not affect the chance of being selected for Verified Fan or receiving a presale code. If you are one of the lucky fans who scores a code, tickets will go on sale (briefly, to be sure) from Ticketmaster at 11 AM ET on October 18.

Harry Potter and the Cursed Child opens for preview performances at the Lyric Theatre in New York City on March 16, with the official opening set for April 22.