Washington, D.C.’s Capital One Arena will head digital in 2020, offering all future tickets online.
The arena owner Monumental Sports and Entertainment announced the news this week, revealing that the switch to mobile tickets will begin on January 1, 2020. Ticketmaster serves as the arena’s ticketing vendor, but a spokesperson for Monumental told NBC Washington that ticketholders won’t need to necessarily download a Ticketmaster app – they’ll just need an account with the service. While customers will be able to resell tickets through Ticketmaster, they’ll also be able to sell their seats on other marketplaces, should they choose.
Monumental hopes that the mobile-only ticket policy will prevent fans from purchasing fraudulent tickets and help crowds enter the venue more efficiently. Mobile-only ticketing is not new; more and more teams and venues across the country have been implementing the rule. However, some live event fans have complained about issues with digital tickets, since it’s possible to lose your phone or experience bad service. Monumetal noted that there are options for people who don’t have smartphones, and those who bought tickets at the box office will still have paper tickets.
The new policy preceeds a handful of Wizards and Capitals games in early January, followed by a handful of Monster jam shows. Artists like Marc Anthony, The Lumineers, Post Malone, Aventura, and Celine Dion will make stops at the venue in 2020.
See the arena’s full list of upcoming events here.
